ChargeAutomation + respond.io

ChargeAutomation + respond.io integrations

Create or update respond.io contacts when new ChargeAutomation check-ins are completed

When a pre-checkin is completed in the ChargeAutomation tool, this workflow ensures your contact details in Respond.io are immediately created or updated. It enables a seamless transfer of data between your property management app and your client communication tool, ensuring your customer records stay accurate and current. Use this workflow to save time and maintain efficient customer communication practices.

When this happens...
Pre-Checkin CompletedThis trigger activates when a booking's pre-check-in is completed in ChargeAutomation, notifying connected systems.
TriggerInstant
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Create or Update ContactCreates or updates a Contact. Leave the contact field empty if you want to store an empty value or remain the existing value. It is highly recommended to add a delay before executing a new action after creating a new contact, as processing time is required.
ActionWrite

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More things you can do with ChargeAutomation and respond.io

Discover other triggers and actions you can use with ChargeAutomation and respond.io

Booking Authorization Successful
Triggers when a booking authorization is successfully authorized on ChargeAutomation, sending a webhook to notify the connected system.
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Payment Successful
This trigger is activated when a booking's payment is successfully completed in ChargeAutomation, sending a webhook to notify the connected system.
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Upsell Purchased
This trigger is activated when an upsell is successfully purchased in ChargeAutomation, sending a webhook to notify the connected system.
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- Check-in Date
  Required
- Checkout Date
  Required
- Guest First Name
- Guest Last Name
- Booking Status
  Required
- Booking Source
  Required
- Total Price
  Required
- Property ID
  Required
- Number of Adults
  Required
- Booking Created Time
  Required
- External Booking ID
- Guest Email
- Guest Mobile
- Guest Phone
- Guest Fax
- Guest Address
- Guest City
- Guest Country
- Guest Post Code
- Guest ID
- Notes
- Total Balance
- Secondary Referer
- Confirmation Code
- Reference Code
- Access code
- Room Type ID
- Rental ID
- Guest Comments
- Guest Arrival Time
- Master ID
- Number of Children
- Guest Notes
- Payment Method ID
- Stripe Guest ID
- Language Code
- Currency Code
- Booking Access Code
Action
Write
Call Ended
Triggers when a Call is ended.
Trigger
Instant
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Contact Tag Updated
Triggers when Tag(s) are removed or added on a Contact.
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Instant
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- Source of the Event
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Contact Lifecycle Updated
Triggers when a contact's lifecycle is updated
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New Contact
Triggers when new Contact is created.
Trigger
Instant
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- Message Type
- Source of the Event
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Instant
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- Name
  Required
- Description
- Color Code
- Emoji
Action
Write
- Identifier Type
  Required
- Contact's First Name
  Required
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Identifier Type
  Required
- Contact's First Name
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Name
  Required
Action
Write
- Identifier Type
  Required
- Channel Type
  Required
- Message Type
  Required
Action
Write
- Identifier Type
  Required
- Contact's First Name
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Identifier Type
  Required
- Conversation Status
  Required
Action
Write
- Current Name
  Required
- Name
- Description
- Color Code
- Emoji
Action
Write
- Optional
Action
Search
- Optional
Action
Search
- Identifier Type
  Required
Action
Search
- Custom Field ID
  Required
Action
Search
- User ID
  Required
Action
Search

- ID
  Required
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Pre-Checkin Completed
This trigger activates when a booking's pre-check-in is completed in ChargeAutomation, notifying connected systems.
Trigger
Instant
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- Booking ID
  Required
Action
Write
- Booking ID
  Required
- Check-in Date
- Checkout Date
- Guest First Name
- Guest Last Name
- Booking Status
- Booking Source
- Total Price
- Property ID
- Number of Adults
- Booking Created Time
- External Booking ID
- Guest Email
- Guest Mobile
- Guest Phone
- Guest Fax
- Guest Address
- Guest City
- Guest Country
- Guest Post Code
- Guest ID
- Host Notes
- Total Balance
- Secondary Referer
- Confirmation Code
- Reference Code
- Access code
- Room Type ID
- Rental ID
- Guest Comments
- Guest Arrival Time
- Master ID
- Number of children
- Guest Notes
- Payment Method ID
- Stripe Guest ID
- Language Code
- Currency Code
- Guest Title
Action
Write
Contact Assignee Updated
Triggers when the assignee of a Contact is updated.
Trigger
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- Contact Field Type
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- Source of the Event
Trigger
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New Comment
Triggers when a new comment is posted to a conversation.
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- Message Type
Trigger
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- Identifier Type
  Required
- Comment
  Required
Action
Write
- Identifier Type
  Required
- Tags
  Required
Action
Write
- Name
  Required
- Description
- Slug
- Type
  Required
Action
Write
- Identifier Type
  Required
Action
Write
- Identifier Type
  Required
Action
Write
- Identifier Type
  Required
Action
Write
- Identifier Type
  Required
- Assignment Type
  Required
Action
Write
- Identifier Type
  Required
- Lifecycle Stage Name
  Required
Action
Write
- Optional
Action
Search
- Optional
Action
Search
- Identifier Type
  Required
Action
Search
- Identifier Type
  Required
- Message Id
  Required
Action
Search
- Search
Action
Search

About ChargeAutomation

A globally-recognized leader in online check-in, payment automation, deposit collection and upsell. For hotels, B&B’s, vacation rentals, car rentals & hostels.

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Related categories

Product Management

About respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

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Related categories

CRM (Customer Relationship Management)

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