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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New File Activity" from Case Status.

Add your action

An action happens after the trigger—such as "Create New Case" in Vicodo.

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Zapier seamlessly connects Case Status and Vicodo, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Case Status to Vicodo integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Case Status and Vicodo to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

New File Activity
Triggers when there is a new file added by a client to any case on your firm.
Trigger
Polling
Try It
- Case
  Required
- Integration Id
Action
Write
- Case
  Required
- Client Phone Number
  Required
- Create New Client
  Required
- Client Email
- Client First Name
- Client Last Name
- Description
- Closed Date
- Case Date
- Attorney
  Required
- Case Type
- Case Status
- Paralegal
- Integration Id
Action
Write
- Case ID
  Required
- Integration Id
- Message Content
  Required
Action
Write
Case Completed
Triggers when a case has been completed.
Trigger
Instant
Try It
Case Deleted
Triggers when a case has been deleted.
Trigger
Instant
Try It
Client Cancelled Appointment
Triggers when a client cancels an appointment.
Trigger
Instant
Try It
Operator Cancelled Appointment
Triggers when an operator cancels an appointment.
Trigger
Instant
Try It
- Case name
  Required
- Appointment date
- Customer email
- Send invitation via Email
- Customer Phone
- Send invitation via SMS
- Internal reference
- Notes
- Password protection
- Assigned operators
- Customer language
Action
Write

New Client Communication Activity
Triggers when there is new client communication activity on any case on your firm.
Trigger
Polling
Try It
- Case Id
  Required
- Appointment Integration Id
  Required
- Appointment Type
  Required
- Date and Time
  Required
- Appointment Title
  Required
- Provider Type
- Provider Name
- Office Name
- Address/URL
- Description
- Attendees
Action
Write
- Case
  Required
- Integration Id
- Create New Client
  Required
- Client Phone Number
  Required
- Client Email
- Client First Name
- Client Last Name
- Primary Attorney
  Required
- Attorney Email List
- Paralegal Email List
- Closed Date
- Case Date
- Case Type
- Case Status
- Description
Action
Write
- Case
  Required
- Integration Id
- Case Status
- Stop Zap if Status not Found
  Required
- Stop Zap if Case not Found
  Required
Action
Write
New Case Created
Triggers when a new case is created.
Trigger
Instant
Try It
Case Reopened
Triggers when a case has been reopened.
Trigger
Instant
Try It
New Message From Client
Triggers when a client sends a new message in the case chat.
Trigger
Instant
Try It
New Message From Operator
Triggers when an operator sends a new message in the case chat.
Trigger
Instant
Try It

About Case Status

Case Status is a client management platform that allows firms to communicate with the clients via text, app, or web through a single platform.

Related categories

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Vicodo

Vicodo is a customer assistance platform that combines video & live chat with the features of a CRM system.

Related categories

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