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Capsule CRM + Help Scout

Update Help Scout customer properties for new or updated Capsule CRM opportunities

Maintain seamless consistency between your Capsule CRM Opportunities and Help Scout customer properties with this efficient workflow. When a new or updated Opportunity arises in Capsule CRM, this automation ensures that the corresponding customer properties in Help Scout are updated accordingly. Keep your customer information up-to-date across platforms without any manual intervention, saving you time and effort.

Maintain seamless consistency between your Capsule CRM Opportunities and Help Scout customer properties with this efficient workflow. When a new or updated Opportunity arises in Capsule CRM, this automation ensures that the corresponding customer properties in Help Scout are updated accordingly. Keep your customer information up-to-date across platforms without any manual intervention, saving you time and effort.

  1. When this happens...
    Capsule CRMCapsule CRM
    New or Updated Opportunity

    Triggers when a given action is performed on an Opportunity.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Update Customer Properties

    Updates a customer's properties.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ActionRequired

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • ContactRequired

    • NameRequired

    • Board

    • Description

    • Expected Close Date

    • Track

    • Opportunity

    • Owner

    • Tags

    • Status

    Action
    Write
    • Entity TypeRequired

    Action
    Write
    • ActionRequired

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • Entity TypeRequired

    • NoteRequired

    Action
    Write
    • ContactRequired

    • PipelineRequired

    • NameRequired

    • Description

    • Expected Close Date

    • Actual Close Date

    • Value

    • Currency

    • Duration Basis

    • Owner

    • Track

    • Tags

    Action
    Write
capsulecrm logo
capsulecrm logo

About Capsule CRM

Capsule is an online CRM for managing contacts, tasks and sales opportunities. Add tasks, track communication logs, and close deals in your pipeline faster with Capsule.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)

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help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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