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Capsule CRM + Help Scout

Create Help Scout notes for new or updated Capsule CRM contacts

Stay organized and connected to your clients by automatically adding notes in Help Scout whenever a new or updated contact is registered in Capsule CRM. This seamless workflow ensures that important details and interactions are documented in Help Scout, helping your support team better understand customer needs and provide top-notch service.

Stay organized and connected to your clients by automatically adding notes in Help Scout whenever a new or updated contact is registered in Capsule CRM. This seamless workflow ensures that important details and interactions are documented in Help Scout, helping your support team better understand customer needs and provide top-notch service.

  1. When this happens...
    Capsule CRMCapsule CRM
    New or Updated Contact

    Triggers when a given action is performed on a Person or Organisation.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Add Note

    Adds a note to existing conversation.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ActionRequired

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • ContactRequired

    • NameRequired

    • Board

    • Description

    • Expected Close Date

    • Track

    • Opportunity

    • Owner

    • Tags

    • Status

    Action
    Write
    • Entity TypeRequired

    Action
    Write
    • ActionRequired

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • Entity TypeRequired

    • NoteRequired

    Action
    Write
    • ContactRequired

    • PipelineRequired

    • NameRequired

    • Description

    • Expected Close Date

    • Actual Close Date

    • Value

    • Currency

    • Duration Basis

    • Owner

    • Track

    • Tags

    Action
    Write
capsulecrm logo
capsulecrm logo

About Capsule CRM

Capsule is an online CRM for managing contacts, tasks and sales opportunities. Add tasks, track communication logs, and close deals in your pipeline faster with Capsule.
Learn moreHelp

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  • CRM (Customer Relationship Management)

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help-scout logo
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About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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