Canny + Zendesk integrations
Create Zendesk tickets for new Canny posts
Stay on top of customer feedback by seamlessly converting new Canny posts into Zendesk tickets. This workflow allows your support team to address customer concerns efficiently and effectively. Improve your customer service experience and ensure no request goes unanswered with this streamlined process.
- When this happens...New PostTriggers when a new post is created.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Canny and Zendesk
Discover other triggers and actions you can use with Canny and Zendesk
- Board
Try ItTriggerInstant- Board
Try ItTriggerInstant- Board
Try ItTriggerInstant- Author IDRequired
- Internal
- Post IDRequired
- ValueRequired
ActionWrite
- Board
Try ItTriggerInstant- Board
Try ItTriggerInstant- Post IDRequired
- Changer IDRequired
- Should Notify Voters?Required
- StatusRequired
ActionWrite- Email
- NameRequired
- User ID
- id
ActionWrite
Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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