CallTrackingMetrics + Discord

Send channel messages in Discord for new CallTrackingMetrics calls

Stay up-to-date with your call tracking metrics and enhance team communication with this efficient workflow. When there's a new call in CallTrackingMetrics, a channel message will be sent in Discord, ensuring that your team remains informed and can react promptly. Simplify your call monitoring process and boost collaboration with this seamless automation.

When this happens...
New Call
Triggers when you receive a new call.
TriggerInstant
automatically do this!
Send Channel Message
Post a new message to a specific #channel you choose.
ActionWrite

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Supported triggers and actions

New Call
Triggers when you receive a new call.
Trigger
Instant
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New User Added
Triggers when a new user joins the Discord Server.
Trigger
Polling
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- Forum ChannelRequired
Trigger
Polling
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- Channel typeRequired
- Member
Trigger
Polling
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- UserRequired
- RoleRequired
Action
Write

- UserRequired
- RoleRequired
Action
Write
- ChannelRequired
- Message TextRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
- File Attachments
- Filename for Attachments
Action
Write

- Forum ChannelRequired
- Forum PostRequired
- Message contentRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel NameRequired
Action
Search

- ChannelRequired
Trigger
Polling
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- Channel typeRequired
- Emoji
- Limitation Notice
Trigger
Polling
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- Forum Channel
- Ignore previously archived Posts?Required
Trigger
Polling
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Role Assigned to User
Triggers when a role is assigned to a user.
Trigger
Polling
Try It
- Forum ChannelRequired
- Post nameRequired
- Initial message contentRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- ChannelRequired
- New NameRequired
Action
Write
- Dm Bot Info
- UserRequired
- Message TextRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
Action
Write
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- UsernameRequired
Action
Search

About CallTrackingMetrics

CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.

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