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CallMaker + Slack

Restore orders in CallMaker and send direct messages in Slack

Simplify your communication process with this workflow. When an order gets restored in the CallMaker app, it lets you immediately send a direct message through Slack. So, instead of manually tracking and updating your team, this workflow makes sure your team stays efficiently updated, streamlining your order management system.

When this happens...
Order RestoredTriggers when a order is restored (Uncanceled).
TriggerInstant
automatically do this!
Send Direct MessageSends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
ActionWrite

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More things you can do with CallMaker and Slack

Discover other triggers and actions you can use with CallMaker and Slack

Booking Cancelled
Triggers when a booking is cancelled.
Trigger
Instant
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- Customer: Name
- Customer: First Name
- Customer: Last Name
- Customer: Phone Number
- Customer: Email
- Customer: Company Name
- Customer: Organization Number
Trigger
Instant
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Booking UnConfirmed
Triggers when a booking is unconfirmed.
Trigger
Instant
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Meeting Accomplished
Triggers when a meeting is accomplished.
Trigger
Instant
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Meeting Not Successful
Triggers when a meeting is not successful.
Trigger
Instant
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Number Change Created
Triggers when a customer card is processed.
Trigger
Instant
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Order Confirmed
Triggers when a order is confirmed.
Trigger
Instant
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Order Restored
Triggers when a order is restored (Uncanceled).
Trigger
Instant
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- User ID
  Required
- DNC lists to add the phone numbers to
  Required
- Phone numbers e164
  Required
- Replace content
Action
Write
- Project to connect
  Required
- Export format
  Required
- Bookings to include in the export
  Required
Action
Write
- Order ID
  Required
Action
Write
- Field for customer's name
- Field for customer's First Name
- Field for customer's Last Name
- Field for customer's Address
- Field for customer's Post Code
- Field for customer's Personal Number
- Field for customer's Phone Number
- Field for customer's Mobile Phone Number
- Field for customer's Email
- Field for customer's Notes
- Project to connect
  Required
Action
Write
- Project to connect
  Required
- Export format
  Required
- Start date
  Required
- End date
  Required
- Include average and sum statistics
- Organization groups to include in the statistics
  Required
Action
Write
- Project to connect
  Required
- Export format
  Required
- Start date
  Required
- End date
  Required
- Include average and sum statistics
- Users to include in the statistics
  Required
- Projects to include in the statistics
Action
Write
- Number ID
  Required
- User ID
  Required
- Process ID
  Required
- Status
Action
Write
- Number ID
  Required
- Status
  Required
- Log
Action
Write
- Project to connect
  Required
- Export format
  Required
- Numbers (customers) to include in the export
  Required
Action
Write
- User ID
  Required
- Action Flow ID
  Required
- Number ID
  Required
Action
Write
- User ID
  Required
- Action Flow ID
  Required
- Order ID
  Required
Action
Write
- Workflow ID
  Required
- Include Current Workflow ID
  Required
Action
Search
- Order ID
  Required
- Customer: Name
- Customer: First Name
- Customer: Last Name
- Customer: Phone Number
- Customer: Email
- Customer: Company Name
- Customer: Organization Number
- Product: External identifier 01
- Product: External identifier 02
Action
Search
- User ID
  Required
- User: External Service UserID
- User: External Service User Mail
Action
Search
- Booking date: From
- Booking date: To
- Meeting date: From
- Meeting date: To
- Exported date: From
- Exported date: To
- Booking Cancelled
- Booking Confirmed
- Booking Exported
- Meeting Accomplished
- Meeting Successful
- User
- Resource
- Customer: Name
- Customer: First Name
- Customer: Last Name
- Customer: Personal Number
- Customer: Phone Number
- Customer: Secondary Phone Number
- Customer: Email
- Customer: Company Name
- Customer: Organization Number
- Project to connect
  Required
Action
Search
- Customer: Name
- Customer: First Name
- Customer: Last Name
- Customer: Personal Number
- Customer: Phone Number
- Customer: Secondary Phone Number
- Customer: Email
- Customer: Company Name
- Customer: Organization Number
- Project to connect
  Required
Action
Search
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- Search Query
  Required
- Optimized data
Trigger
Polling
Try It
- Channel ID
- Reaction
- Member ID
- Message Author ID
Trigger
Instant
Try It
- Automation Identifier
- Access type
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
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- Text
  Required
- Remind when?
  Required
- Remind who?
Action
Write
- Conversation ID
  Required
- Scheduled As
  Required
- Scheduled Message ID
  Required
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
Write
- Allowed_delete_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
Action
Write
- Canvas ID
  Required
- Operation
  Required
Action
Write
- Channel Name
  Required
Action
Write
- Status_copy
- Approval request message
  Required
- Send message as
  Required
- Approval type
  Required
- Zap_id
- Include a link to this automation?
- Approve button URL
- Approve button label
- Add decline button
- Add details button
- Require confirmation
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Conversation ID
  Required
- Message TS (ID)
  Required
Action
Search
- Email
  Required
- Return Raw Results?
Action
Search
- Full Name
  Required
- Return Raw Results?
Action
Search

Booking Confirmed
Triggers when a booking is confirmed.
Trigger
Instant
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Booking Restored
Triggers when a booking is restored (Uncanceled).
Trigger
Instant
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List Action Flows
Used for listing Action Flows
Trigger
Polling
Try It
Meeting Not Accomplished
Triggers when a meeting is not accomplished.
Trigger
Instant
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Meeting Successful
Triggers when a meeting is successful.
Trigger
Instant
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Order Cancelled
Triggers when a order is cancelled.
Trigger
Instant
Try It
- Customer: Name
- Customer: First Name
- Customer: Last Name
- Customer: Phone Number
- Customer: Email
- Customer: Company Name
- Customer: Organization Number
- Product: External identifier 01
- Product: External identifier 02
Trigger
Instant
Try It
Order UnConfirmed
Triggers when a order is unconfirmed.
Trigger
Instant
Try It
- User ID
  Required
- The number IDs to add to personal queue
  Required
- Clear queue before appending new numbers
Action
Write
- User ID
  Required
Action
Write
- Project to connect
  Required
- Export format
  Required
- Start date
  Required
- End date
  Required
- Include average and sum statistics
- Inbounds to include in the statistics
  Required
Action
Write
- Project to connect
  Required
- Export format
  Required
- Order to include in the export
  Required
Action
Write
- Project to connect
  Required
- Export format
  Required
- Start date
  Required
- End date
  Required
- Include average and sum statistics
- Processes to include in the statistics
  Required
Action
Write
- Project to connect
  Required
- Export format
  Required
- Start date
  Required
- End date
  Required
- Include average and sum statistics
- Projects to include in the statistics
  Required
Action
Write
- Number ID
  Required
- Field for customer's name
- Field for customer's First Name
- Field for customer's Last Name
- Field for customer's Address
- Field for customer's Post Code
- Field for customer's Personal Number
- Field for customer's Phone Number
- Field for customer's Mobile Phone Number
- Field for customer's Email
- Field for customer's Notes
Action
Write
- Order ID
  Required
- Order Status
  Required
Action
Write
- User ID
  Required
- Action Flow ID
  Required
- Booking ID
  Required
Action
Write
- User ID
  Required
- Action Flow ID
  Required
- Number ID
  Required
- Number Change ID
  Required
Action
Write
- Booking ID
  Required
- Customer: Name
- Customer: First Name
- Customer: Last Name
- Customer: Phone Number
- Customer: Email
- Customer: Company Name
- Customer: Organization Number
Action
Search
- Number ID
  Required
- Customer: Name
- Customer: First Name
- Customer: Last Name
- Customer: Phone Number
- Customer: Email
- Customer: Company Name
- Customer: Organization Number
- Customer: Personal Number
- Customer: Secondary Phone Number
- Customer: Customer Field #01
- Customer: Customer Field #02
- Customer: Customer Field #03
- Customer: Customer Field #04
- Customer: Customer Field #05
- Customer: Customer Field #06
- Customer: Customer Field #07
- Customer: Customer Field #08
- Customer: Customer Field #09
- Customer: Customer Field #10
Action
Search
- Resource ID
  Required
Action
Search
- Workflow ID
  Required
Action
Search
- Customer: Name
- Customer: First Name
- Customer: Last Name
- Customer: Personal Number
- Customer: Phone Number
- Customer: Secondary Phone Number
- Customer: Email
- Customer: Company Name
- Customer: Organization Number
- Project to connect
  Required
Action
Search
- Order date: From
- Order date: To
- Order confirmation date: From
- Order confirmation date: To
- Exported date: From
- Exported date: To
- Order Cancelled
- Order Confirmed
- Order Exported
- User
- Customer: Name
- Customer: First Name
- Customer: Last Name
- Customer: Personal Number
- Customer: Phone Number
- Customer: Secondary Phone Number
- Customer: Email
- Customer: Company Name
- Customer: Organization Number
- Project to connect
  Required
Action
Search
New Channel
Triggers when a new #channel is created.
Trigger
Instant
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- Include_alias
Trigger
Instant
Try It
- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
Trigger
Instant
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- Channel
  Required
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- Channel
  Required
- Message
  Required
- Reaction
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Channel
  Required
- Users
  Required
Action
Write
- Title
- Content
- Channel ID
Action
Write
- Send Multi Message
- Message Text
  Required
- Send as a bot?
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
Write
- Allowed_edit_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
- Content Type
- Reply Broadcast
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel
  Required
- Topic
  Required
- Topic set by
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Search Query
  Required
- Sort By
- Sort Direction
- Include Bot Messages in Search Results?
Action
Search
- ID
  Required
- Return Raw Results?
Action
Search
- Username
  Required
- Return Raw Results?
Action
Search

About CallMaker

CallMaker is a flexible dialer system used for contact intense CRM purposes.

HelpHelp

Related categories

Contact Management

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

HelpHelp

Related categories

Team Chat

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Send direct messages in Slack for unconfirmed bookings in CallMaker