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Call Tools PCC + Thryv

Call Tools PCC + Thryv

Call Tools PCC + Thryv integrations

Create busy times in Thryv from new calendar events in Call Tools PCC

Organize your schedule seamlessly with this workflow. When a new event is scheduled in the Call Tools PCC app, this automation instantly blocks out that same time slot in the Thryv app. This streamlines your scheduling process, eliminates double bookings and ensures you're always prepared for what's next.

  1. When this happens...
    New Calendar Event
    New Calendar Event
    New Calendar EventTriggers when a new calendar event is created by an agent in Call Tools.
  2. automatically do this!
    Create Busy Time
    Create Busy Time
    Create Busy TimeCreates a block of time during which you are busy according to your Thryv calendar.
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More things you can do with Call Tools PCC and Thryv

Discover other triggers and actions you can use with Call Tools PCC and Thryv

  • Call Tools PCC triggers, actions, and search
    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Call Disposition Event

    Triggers when a new call disposition is created by an agent in Call Tools.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Call Transcript

    Triggers when a new call transcript is saved in Call Tools.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Email

    Triggers when a new email is sent by a agent in Call Tools.

    Trigger
    Instant
    Try It
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About Call Tools PCC
Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
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About Thryv
Thryv is an all-in-one management software built for small business. It integrates essential business functions like payments, marketing, and CRM.
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