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Call Tools PCC + smartercontact

Call Tools PCC + smartercontact

Call Tools PCC + smartercontact integrations

Transfer exported smartercontact contacts to create new contacts in Call Tools PCC

Enhance your efficiency with this workflow that kicks in as soon as you export a contact from SmarterContact. It smoothly transitions to create a new contact in Call Tools PCC, saving you from manually transferring the information. This efficient process accelerates your customer management, allowing you to spend more time on essential tasks in your business.

  1. When this happens...
    Export Contact Trigger
    Export Contact Trigger
    Export Contact TriggerTriggers when contact is exported.
  2. automatically do this!
    Create Contact
    Create Contact
    Create ContactCreates a new Contact
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More things you can do with smartercontact and Call Tools PCC

Discover other triggers and actions you can use with smartercontact and Call Tools PCC

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  • Call Tools PCC triggers, actions, and search
    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Call Transcript

    Triggers when a new call transcript is saved in Call Tools.

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  • Call Tools PCC triggers, actions, and search
    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

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    Instant
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  • Call Tools PCC triggers, actions, and search
    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Call Disposition Event

    Triggers when a new call disposition is created by an agent in Call Tools.

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    Instant
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  • Call Tools PCC triggers, actions, and search
    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search
    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
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About Call Tools PCC
Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
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About smartercontact
Smarter Contact is an SMS provider that helps professionals close more deals. In addition, the software serves as an efficient and flexible CRM that allows clients to track their customers from initial contact to close!
Related categories