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Call Tools PCC + Email Parser by Zapier

Create new Call Tools PCC contacts from new emails in Email Parser by Zapier

This workflow initiates when you receive a new email in the Email Parser by Zapier app, and instantly creates a contact in the Call Tools PCC app. Save time on manual data entry and ensure all your potential leads are systematically captured and ready for follow-up. This seamless integration caters to the need for speed and efficiency, offering a robust solution for managing your contacts.

This workflow initiates when you receive a new email in the Email Parser by Zapier app, and instantly creates a contact in the Call Tools PCC app. Save time on manual data entry and ensure all your potential leads are systematically captured and ready for follow-up. This seamless integration caters to the need for speed and efficiency, offering a robust solution for managing your contacts.

  1. When this happens...
    Email Parser by ZapierEmail Parser by Zapier
    New Email

    Triggers when a mailbox gets a new email. Don't forget to set up your parser mailboxes at https://parser.zapier.com/.

    TriggerInstant
  2. automatically do this!
    Call Tools PCCCall Tools PCC
    Create Contact

    Creates a new Contact

    ActionWrite
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Supported triggers and actions

What does this mean?
    • MailboxRequired

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    Instant
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  • Call Tools PCC triggers, actions, and search

    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search

    New Call Disposition Event

    Triggers when a new call disposition is created by an agent in Call Tools.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search

    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search

    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search

    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
    Try It
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call-tools-pcc logo

About Call Tools PCC

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
Learn more

Related categories

  • Phone & SMS
email-parser logo
email-parser logo

About Email Parser by Zapier

Send emails to your custom "@robot.zapier.com" address and extract any data! Visit http://parser.zapier.com/ for more information!

Related categories