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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Contacts Form Submission" from Re:plain.

Add your action

An action happens after the trigger—such as "Find Lead" in Call Assist.

You’re connected!

Zapier seamlessly connects Re:plain and Call Assist, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Contacts Form Submission
Triggers when a contacts form is submitted
Trigger
Instant
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- Call Result
- Lead Result
- Team
Trigger
Instant
Try It
- External Id
- Lead's Phone Number
Action
Write
- Type Instructions
- Call Type
  Required
- Scheduled Time
  Required
- Team
  Required
- instructions_phone
- External Id
- Lead Phone
- Caller ID
  Required
- First Name
- Last Name
- Source
- Lead Owner
- Email
- Company
- Category
- Comments
- Tags
Action
Write

New Message
Triggers when a new message is received in a conversation
Trigger
Instant
Try It
- Updated Field
Trigger
Instant
Try It
- Type Instructions
- Call Type
  Required
- Team
  Required
- instructions_phone
- External Id
- Lead Phone
- Caller ID
  Required
- First Name
- Last Name
- Source
- Lead Owner
- Email
- Company
- Category
- Comments
- Tags
Action
Write
- External Id
- Phone Number
- Status
- Result
- First Name
- Last Name
- Email
- Owner
- Team
- Company
- Category
- Comments
- Tags
- Stop Calls
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Re:plain and Call Assist to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Re:plain to Call Assist integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Re:plain

Re:plain is a live chat platform for your messenger. Send messages from your website directly to Facebook Messenger or Telegram and back. Currently only Telegram is supported in the integration.

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Related categories

Customer Support

About Call Assist

Call Assist connect your sales team with new leads instantly and follow up with aging leads automatically through the phone.