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Zendesk logoZendesk logo

Beside + Zendesk

Beside + Zendesk

Beside + Zendesk integrations

Create tickets in Zendesk from new calls in Beside for seamless customer support

With this workflow, whenever a new call occurs in your Beside app, a ticket is immediately created in Zendesk without any manual effort on your part. This smooth integration facilitates efficient customer service management, allowing your team to quickly address and resolve issues flagged during calls. Save time and enhance your productivity by streamlining your process with this handy automation.

  1. When this happens...
    Call
    Call
    CallTriggers when a call is finished and its transcription is done.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Beside and Zendesk

Discover other triggers and actions you can use with Beside and Zendesk

    • Direction
    • Inbox
      Required
    Trigger
    Instant
    Try It
    • Status
      Required
    • Inbox
      Required
    Trigger
    Instant
    Try It
    • Inbox
      Required
    Trigger
    Instant
    Try It
  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
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About Beside
Beside is an app that provides all phone number features along with AI tools to assist in managing calls, texts, tasks, and staying organized.
Related categories
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
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