BenchmarkONE + Zendesk
Create Zendesk tickets from BenchmarkONE contacts
Creating tickets can be a chore, so skip the repetitive data entry with Zapier. Now you can trigger Zendesk ticket creation when a BenchmarkONE webhook automation is triggered. Create a ticket when a form is filled out, as part of a campaign, when a contact clicks a link, as a tag rule automation or anywhere else you use BenchmarkONE automations.
Creating tickets can be a chore, so skip the repetitive data entry with Zapier. Now you can trigger Zendesk ticket creation when a BenchmarkONE webhook automation is triggered. Create a ticket when a form is filled out, as part of a campaign, when a contact clicks a link, as a tag rule automation or anywhere else you use BenchmarkONE automations.
- When this happens...New Webhook Automation Event
Triggers when a webhook automation step is called.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Webhook NameRequired
Try ItNote SubjectRequired
Note BodyRequired
Contact's Email AddressRequired
Email TypeRequired
Contact StatusRequired
First Name
Last Name
Created At
Copy To Company
Update Last Contacted Date?
New Group
Triggers when a new group is created.
Try ItViewRequired
Try It
TagRequired
Email AddressRequired
Email TypeRequired
Contact StatusRequired
First Name
Last Name
Update Existing ContactRequired
Email AddressRequired
Email TypeRequired
Contact StatusRequired
First Name
Last Name
Title
Company
Temperature
Phone Number
Phone Number Type
Address Street
Address City
Address State
Address Zip
Address Country
Address Type
Social Media URL
Social Media Type
Instant Message Username
Instant Message Type
Website URL
Source
Tag to Add
TagsRequired
Try ItOrganization
Try It
