Basecamp + Intercom

Add new tags to conversations in Intercom and create to-dos in Basecamp

Keep your projects organized without extra effort. When you add a tag to a conversation in Intercom, it creates a corresponding To-Do in your Basecamp. This simple workflow helps you ensure that no details slip through the cracks, freeing your team to focus more on customer interactions and less on task management.

Keep your projects organized without extra effort. When you add a tag to a conversation in Intercom, it creates a corresponding To-Do in your Basecamp. This simple workflow helps you ensure that no details slip through the cracks, freeing your team to focus more on customer interactions and less on task management.

  1. When this happens...
    IntercomIntercom
    Tag Added to Conversation

    Triggers when a Tag is added to a Conversation in Intercom.

    TriggerInstant
  2. automatically do this!
    BasecampBasecamp
    Create To-Do

    Triggers when a new to-do is created in a to-do list.

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
basecamp logo
basecamp logo

About Basecamp

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

Related categories

  • Project Management

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intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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