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Basecamp + Intercom

Basecamp + Intercom

Basecamp + Intercom integrations

Send new tagged Intercom conversations to Basecamp as campfire messages

When a new tag is added to a conversation in Intercom, this workflow helps you share the details with your team by creating a message in Basecamp. This automation makes sure your team is consistently updated, increasing synchronicity and efficiency across your communication and project management efforts. Keep track of your customer interactions and ensure prompt response without having to move between apps.

  1. When this happens...
    Tag Added to Conversation
    Tag Added to Conversation
    Tag Added to ConversationTriggers when a Tag is added to a Conversation in Intercom.
  2. automatically do this!
    Create Campfire Message
    Create Campfire Message
    Create Campfire MessageCreates a Campfire message.
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More things you can do with Intercom and Basecamp

Discover other triggers and actions you can use with Intercom and Basecamp

  • Intercom triggers, actions, and search
    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
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    • Which Tag?
    Trigger
    Instant
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  • Intercom triggers, actions, and search
    New AI Summary

    Triggers when an AI-generated summary is created for a conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format
    Trigger
    Instant
    Try It
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About Basecamp
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
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About Intercom
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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