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Basecamp + Freshservice

Basecamp + Freshservice

Basecamp + Freshservice integrations

Create Freshservice tickets from new Basecamp 3 activities

Effortlessly stay on top of your Basecamp 3 activities and ensure timely resolutions with this seamless workflow. Whenever a new activity occurs in Basecamp 3, a ticket will be created in Freshservice, allowing your support team to address issues or inquiries promptly. Simplify your project management and improve customer satisfaction with this streamlined automation.

When this happens...
New ActivityTriggers when any activity happens in a basecamp.
TriggerInstant
automatically do this!
Create TicketCreate a ticket in Freshservice for your domain.
ActionWrite

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More things you can do with Basecamp and Freshservice

Discover other triggers and actions you can use with Basecamp and Freshservice

New Account
Triggers when a new basecamp account is created.
Trigger
Polling
Try It
- Account
  Required
- Project
  Required
Trigger
Instant
Try It
- Account
  Required
- Project
  Required
- Message_board
Trigger
Instant
Try It
- Account
  Required
Trigger
Polling
Try It
- Account
  Required
- Project
  Required
- Todo_set
- Todo_list
- Completed or Uncompleted?
  Required
Trigger
Instant
Try It

- Account
  Required
- Project
  Required
- Todo_set
- Todo_list
Trigger
Instant
Try It
- Account
  Required
- Project
  Required
- Campfire
  Required
- Content
  Required
Action
Write

- Account
  Required
- Project
  Required
- Subject
  Required
- Content
  Required
Action
Write
- Account
  Required
- Project
  Required
- Person
- Name
- Email_address
- Title
- Company_name
Action
Write
- Account
  Required
- Template
  Required
- Name
  Required
- Description
Action
Write
- Account
  Required
- Project
  Required
- Todo_set
  Required
- Todo_list
  Required
- Name
  Required
- Description
- Assignees
- Notify Assignees
- Due_on
Action
Write
- Account
  Required
- Project
  Required
- Todo_set
  Required
- Name
  Required
- Description
Action
Write
- Account
  Required
- Project
  Required
- Folder
  Required
- Sub_folder
- File
  Required
- Name
- Description
Action
Write
- Account
  Required
- Project
  Required
- To-do Set
  Required
- To-do List
  Required
- Search Query
Action
Search
- Account
  Required
- Search_name
  Required
Action
Search
- Account
  Required
- Project
  Required
- Folder
  Required
- Sub_folder
- Search_name
  Required
- Title
  Required
- Content
  Required
- Status
Action
Search or write
- Account
  Required
- Project
  Required
- Todo_set
  Required
- Search_name
  Required
- Name
  Required
- Description
Action
Search or write
New User
Triggers when a new User is created.
Trigger
Instant
Try It
Update User
Triggers when a user is updated.
Trigger
Instant
Try It
- Subject
  Required
- Description
  Required
- Ticket Status
  Required
- Type
- Email
  Required
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket
- Approval Type
  Required
- Approver
  Required
Action
Write

- Account
  Required
- Project
  Required
- Types
- Events
Trigger
Instant
Try It
- Account
  Required
- Project
  Required
- Folder
  Required
- Sub_folder
Trigger
Polling
Try It
- Account
  Required
- Project
Trigger
Polling
Try It
- Account
  Required
- Project
  Required
- Schedule
Trigger
Instant
Try It
- Account
  Required
- Project
  Required
- Todo_set
Trigger
Instant
Try It
- Account
  Required
- Project
  Required
- Folder
  Required
- Sub_folder
Trigger
Polling
Try It
- Account
  Required
- Project
  Required
- Folder
  Required
- Sub_folder
- Title
  Required
- Content
  Required
- Status
Action
Write
- Account
  Required
- Project
  Required
- Message_board
  Required
- Message
  Required
- Content
  Required
Action
Write
- Account
  Required
- Name
  Required
- Description
Action
Write
- Account
  Required
- Project
  Required
- Schedule
  Required
- Summary
  Required
- Starts_at
  Required
- Ends_at
  Required
- All_day
- Description
Action
Write
- Account
  Required
- Project
  Required
- Todo
  Required
- Content
  Required
Action
Write
- Account
  Required
- Project
  Required
- To-do Set
  Required
- To-do List
  Required
- To-do
  Required
- Mark To-do as Complete?
- To-Do Title
- Assigned to
- People to Notify When Completed
- Starts_on
- Due_on
- Notes
Action
Write
- Account
  Required
- Project
  Required
- Folder
  Required
- Sub_folder
- Search_name
  Required
Action
Search
- Account
  Required
- Project
- Name or Email to Search
  Required
Action
Search
- Account
  Required
- Project
  Required
- Todo_set
  Required
- Search_name
  Required
Action
Search
- Account
  Required
- Search_name
  Required
- Name
  Required
- Description
Action
Search or write
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
Try It
Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- First Name
  Required
- Last Name
- Job Title
- Primary Email
  Required
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

About Basecamp

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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