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Basecamp + Freshdesk

Basecamp + Freshdesk

Basecamp + Freshdesk integrations

Create new Basecamp 3 messages from updated Freshdesk tickets

This workflow initiates when a ticket gets updated in Freshdesk, prompting a new message creation in Basecamp 3. Enhance your team communication and efficiency by ensuring everyone is notified of changes in ticket status immediately. Keep your teamwork seamless without the hassle of manual updates.

  1. When this happens...
    Update Ticket
    Update Ticket
    Update TicketTriggers when a Ticket is updated.
  2. automatically do this!
    Create Message
    Create Message
    Create MessageTriggers when a new message is created in a message board.
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More things you can do with Freshdesk and Basecamp

Discover other triggers and actions you can use with Freshdesk and Basecamp

  • Freshdesk triggers, actions, and search
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search
    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • Name
      Required
    • Description
    • Notes
    • Domains
    Action
    Write
    • Ticket No
      Required
    • Notes
      Required
    • Private
      Required
    Action
    Write
    • Forum Category
      Required
    • Name
      Required
    • Type
      Required
    • Visibility
      Required
    • Description
    Action
    Write
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About Basecamp
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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