Azure DevOps + ConnectWise Manage
Create Azure DevOps work items for new or updated ConnectWise Manage tickets
Effortlessly keep your development team informed about new or updated support tickets from ConnectWise Manage. This workflow is triggered when a ticket is created or updated in ConnectWise Manage and instantly generates a work item in Azure DevOps. Keep your projects on track and your team aligned, streamlining your support and development processes with seamless automation.
Effortlessly keep your development team informed about new or updated support tickets from ConnectWise Manage. This workflow is triggered when a ticket is created or updated in ConnectWise Manage and instantly generates a work item in Azure DevOps. Keep your projects on track and your team aligned, streamlining your support and development processes with seamless automation.
- When this happens...New/Updated Ticket
Triggers when a service ticket is created and/or updated.
- automatically do this!Create Work Item
Create a new work item.
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New, Updated or Both
Company Filter
Contact Type Filter
Specific Contact Filter
Try ItNew, Updated or Both
Service Board Filter
Specific Service Ticket Filter
Project Filter
Try ItCompany NameRequired
IdentifierRequired
TypeRequired
StatusRequired
Site NameRequired
Address 1
Address 2
City
State
Zip Code
Country Name
Phone Number
Website
Market
Source
Number of Employees
Territory
SummaryRequired
CompanyRequired
Record TypeRequired
Priority
New, Updated or Both
Board Filter
Project Filter
Try ItNew Territory
Triggers when a new territory is created.
Try ItFirst NameRequired
Last NameRequired
Title
Email
Default Email
Phone Number
Default Phone
Phone Type
Type
Company
Primary Contact
Relationship
Department
Address 1
Address 2
City
State
Zip Code
Country Name
Ticket TypeRequired
TextRequired
Detail Description
Internal Analysis
Resolution
