Sets the categories applied to an email.

Create a copy of an email in another folder.

Creates a draft reply for an email.

Deletes an existing contact.

Deletes an existing event.

Forwards an existing email to new recipients.

Move an email to a specific folder.

Creates a new reply to a provided email ID.

Send an email from your Office 365 account.

Updates a calendar event information.

Finds a Calendar Event in your calendar.

Finds emails based on search criteria.

Retrieves a specific email attachment using its ID.

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Creates a new customer/site.

Changes the technician assignment

Creates a new contact

Creates a new external ticket

Creates a new technician comment

Creates a new ticket. Requires the enduser contact ID or email address.

Update contact details

Find Alert by id.

Find conversation by id.

Find Technician by email.

Adds a user to a distribution list or group. Only available in Microsoft 365 Business accounts that have organizational directories.

Create an event in the calendar of your choice.

Create a new mail folder.

Delete an email from a shared or own mailbox.

Update the follow-up flag on an email.

Update the read status of an email.

Remove one or more categories from an email.

Send a draft email that was previously created.

Update an email's importance level.

Updates a contact.

Search for a contact.

Searches for emails within a specific folder rather than across all mailboxes.

Retrieves calendar events within a specific date range for reporting and automation.

Changes the conversation status

Creates a new alert

Creates a new department

Creates a new contact comment

Finds an alert by ID and mark as solved.

Update ticket.

Update department details

Find Contact by email.

Find Contact by email.

Find ticket by id.