Atera Integrations

Name: Zapier
Availability: InStock

Put Atera to work with AI and enterprise-grade automation

Automate smarter with Atera and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

Start free with email

Continue with Google

Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

Microsoft Teams

Microsoft, Team Chat

WhatsApp Notifications

Communication, Notifications, Phone & SMS

Microsoft Outlook

Calendar, Email, Microsoft

Google Chat

Google, Team Chat

Microsoft Entra ID

Microsoft, Security & Identity Tools

Slack

Team Chat

Trello

Project Management

ClickUp

Project Management

monday.com

Project Management

Microsoft Teams

Microsoft, Team Chat

WhatsApp Notifications

Communication, Notifications, Phone & SMS

Microsoft Outlook

Calendar, Email, Microsoft

Google Chat

Google, Team Chat

Microsoft Entra ID

Microsoft, Security & Identity Tools

Slack

Team Chat

Microsoft Teams

Microsoft, Team Chat

WhatsApp Notifications

Communication, Notifications, Phone & SMS

Microsoft Outlook

Calendar, Email, Microsoft

Google Chat

Google, Team Chat

Microsoft Entra ID

Microsoft, Security & Identity Tools

Slack

Team Chat

Trello

Project Management

ClickUp

Project Management

monday.com

Project Management

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Send chat messages in Microsoft Teams for new tickets created in Atera
Details
Try it
Atera + Microsoft Teams
Send channel messages in Microsoft Teams for new tickets created in Atera
Details
Try it
Atera + Microsoft Teams
Send WhatsApp Notifications for new tickets created in Atera
Premium
Details
Try it
Atera + WhatsApp Notifications
Send channel messages in Slack for new tickets created in Atera
Details
Try it
Atera + Slack
Send channel messages in Microsoft Teams for new alerts created in Atera
Details
Try it
Atera + Microsoft Teams
Update Microsoft Teams with channel messages when ticket status changes in Atera
Details
Try it
Atera + Microsoft Teams

Send chat messages in Microsoft Teams for new tickets created in Atera

Details

Try it

Atera + Microsoft Teams

Send channel messages in Microsoft Teams for new tickets created in Atera

Details

Try it

Atera + Microsoft Teams

Send WhatsApp Notifications for new tickets created in Atera

Details

Try it

Atera + WhatsApp Notifications

Send channel messages in Slack for new tickets created in Atera

Details

Try it

Atera + Slack

Send channel messages in Microsoft Teams for new alerts created in Atera

Details

Try it

Atera + Microsoft Teams

Update Microsoft Teams with channel messages when ticket status changes in Atera

Details

Try it

Atera + Microsoft Teams

Send messages in Telegram when new tickets are created in Atera

Details

Try it

Atera + Telegram

Create messages in Google Chat for newly created tickets in Atera

Details

Try it

Atera + Google Chat

Send messages in WhatsApp Notifications when new alerts are created in Atera

Details

Try it

Atera + WhatsApp Notifications

Send WhatsApp Notifications messages when customers respond to Atera tickets

Details

Try it

Atera + WhatsApp Notifications

Create a Slack channel message for new Atera alerts

Details

Try it

Atera + Slack

Create tickets in Atera for new tasks in ClickUp

Details

Try it

ClickUp + Atera

Send messages in Telegram when new tickets are created in Atera
Details
Try it
Atera + Telegram
Create messages in Google Chat for newly created tickets in Atera
Details
Try it
Atera + Google Chat
Send messages in WhatsApp Notifications when new alerts are created in Atera
Premium
Details
Try it
Atera + WhatsApp Notifications
Send WhatsApp Notifications messages when customers respond to Atera tickets
Premium
Details
Try it
Atera + WhatsApp Notifications
Create a Slack channel message for new Atera alerts
Details
Try it
Atera + Slack
Create tickets in Atera for new tasks in ClickUp
Details
Try it
ClickUp + Atera

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

AI Technician Comment Added
Triggers when an AI technician comment is added to an AI conversation.
Trigger
Instant
Try It
Alert Resolved
Triggers when alert resolved in Atera.
Trigger
Instant
Try It
Autopilot Conversation Escalated
Triggers when a new Autopilot conversation is escalated.
Trigger
Instant
Try It
Autopilot Conversation Summary Created
Triggers when a new conversation summary is created in Autopilot.
Trigger
Instant
Try It
New Customer Created
Triggers when a new customer is created.
Trigger
Instant
Try It

Ticket Assignment Changed
Triggers when a ticket assigned to a technician.
Trigger
Instant
Try It
New Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
Try It

Ticket Status Changed
Triggers when ticket status changed in Atera.
Trigger
Instant
Try It
End User Comment Added
Triggers when an end user comment is added to an AI conversation.
Trigger
Instant
Try It
- Conversation ID
  Required
- Conversation Status
  Required
Action
Write
- Title
  Required
- Device GUID
  Required
- Customer ID
  Required
- Code
- Severity
- Threshold Value 1
- Snoozed End Date
- Additional Information
- Alert Category
- Ticket ID
- Message Template
- Folder ID
Action
Write
- Name
  Required
- Description
Action
Write
- Conversation ID
- Contact ID
  Required
- Comment
  Required
Action
Write
- AlertID
  Required
Action
Write
- Ticket Id
  Required
- Ticket Title
- Ticket Description
- Ticket Priority
- Ticket Impact
- Ticket Status
- Ticket Type
- Technician ContactID
Action
Write
- Name
  Required
- Description
Action
Write
- Email
  Required
Action
Search
- Search text
  Required
Action
Search
- Ticket Id
  Required
Action
Search

New Alert Created
Triggers when a new alert is created.
Trigger
Instant
Try It
Autopilot Conversation Created
Triggers when a new Autopilot conversation is created.
Trigger
Instant
Try It
Autopilot Conversation Status Updated
Triggers when a new Autopilot conversation status is updated.
Trigger
Instant
Try It
Autopilot Conversation Title Created
Triggers when a new Autopilot conversation title is updated.
Trigger
Instant
Try It
New Site Created
Triggers when a new site is created.
Trigger
Instant
Try It
Customer Responded to a Ticket
Triggers when a customer responded to a ticket.
Trigger
Instant
Try It
Internal Comment Added to a Ticket
Triggers when an internal comment is added to a ticket.
Trigger
Instant
Try It
Technician Responded to a Ticket
Triggers when a technician responded to a ticket.
Trigger
Instant
Try It
- Customer/Site Name
  Required
- Created On
- Business Number
- Domain
- Address
- City
- State
- Country
- Phone
- Fax
- Notes
- Links
- Longitude
- Latitude
- Zip Code
Action
Write
- Conversation ID
  Required
- Technician ID
  Required
Action
Write
- Email
  Required
- Customer ID
- Customer Name
- First Name
- Last Name
- Job Title
- Phone
- Mobile Phone
- Is Contact Person
- In Ignore Mode
- Department ID
- Created On
Action
Write
- Conversation ID
  Required
- Ticket ID
  Required
Action
Write
- Conversation ID
  Required
- Technician ID
  Required
- Comment
  Required
Action
Write
- Ticket Title
  Required
- Ticket Description
  Required
- Ticket Priority
- Ticket Impact
- Ticket Status
- Ticket Type
- EndUser ID
- EndUser First Name
- EndUser Last Name
- EndUser Email
- Technician ContactID
Action
Write
- ContactID
  Required
- First Name
- Last Name
- Job Title
- Phone
- Mobile Phone
- Is Contact Person
- In Ignore Mode
- Archived
- Customer ID
- Customer Name
Action
Write
- Alert Id
  Required
Action
Search
- Conversation Id
  Required
Action
Search
- Email
  Required
Action
Search

For builders

Let your AI safely access Atera

Go beyond Zap workflows. Install Zapier in your AI to call Atera actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.

No code

Call actions in natural language with Zapier MCP

Act in Atera from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.

Example actions on this page

Add Customer/Site
Change Conversation Status

Works with

Claude · ChatGPT · Cursor · Any MCP-compatible AI

Install Zapier MCP

Code

Work in code with the Zapier SDK

Expose Atera actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().

Install

npm install @zapier/zapier-sdk
npm install -D @zapier/zapier-sdk-cli
zapier-sdk login
# create a Atera connection @ https://zapier.com/app/assets/connections

Run an action

// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";

const zapier = createZapierSdk();

const { data: connection } = await zapier.findFirstConnection({ app: "atera-1", owner: "me" });

await zapier.runAction({
  app: 'atera-1',
  action: 'addCustomer',
  connection: connection.id,
  input: {
    {inputKeyValuePairs}
  },
});

Open the SDK docs

Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.

Atera Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About Atera

Atera is an all-in-one IT management platform powered by Action AI to manage, patch, and secure every endpoint.

HelpHelp

Related categories

IT Operations

Atera Integrations

Put Atera to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Send chat messages in Microsoft Teams for new tickets created in Atera

Send channel messages in Microsoft Teams for new tickets created in Atera

Send WhatsApp Notifications for new tickets created in Atera

Send channel messages in Slack for new tickets created in Atera

Send channel messages in Microsoft Teams for new alerts created in Atera

Update Microsoft Teams with channel messages when ticket status changes in Atera

Send chat messages in Microsoft Teams for new tickets created in Atera

Send channel messages in Microsoft Teams for new tickets created in Atera

Send WhatsApp Notifications for new tickets created in Atera

Send channel messages in Slack for new tickets created in Atera

Send channel messages in Microsoft Teams for new alerts created in Atera

Update Microsoft Teams with channel messages when ticket status changes in Atera

Send messages in Telegram when new tickets are created in Atera

Create messages in Google Chat for newly created tickets in Atera

Send messages in WhatsApp Notifications when new alerts are created in Atera

Send WhatsApp Notifications messages when customers respond to Atera tickets

Create a Slack channel message for new Atera alerts

Create tickets in Atera for new tasks in ClickUp

Send messages in Telegram when new tickets are created in Atera

Create messages in Google Chat for newly created tickets in Atera

Send messages in WhatsApp Notifications when new alerts are created in Atera

Send WhatsApp Notifications messages when customers respond to Atera tickets

Create a Slack channel message for new Atera alerts

Create tickets in Atera for new tasks in ClickUp

Let your AI safely access Atera

Call actions in natural language with Zapier MCP

Work in code with the Zapier SDK

Atera Help & Support

Common questions

.css-ojnz7r{font:500 1.125rem/1.5rem Inter,var(--zds-typography-base, Helvetica),Helvetica,arial,sans-serif;color:#695be8;margin-bottom:0;transition-property:all;transition-timing-function:ease-in-out;transition-duration:300ms;}Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

Popular Atera Integrations

Popular Atera Integrations

Connect Your App Accounts to Zapier