AskNicely + Chargebee
Follow up new supscriptions in Chargebee with AskNicely NPS surveys
With any subscription service, a key consideration is how likely your customers are to remain subscribed to your service. The best way to measure this is to collect feedback from your customers on a regular basis. Sending an AskNicely NPS survey will give your customers a short, easy way to let you know how they are feeling. By triggering the survey after they start their subscription with an optional wait period you can be continuously collecting feedback and keep a realtime gauge on how your customers are feeling about your service.
With any subscription service, a key consideration is how likely your customers are to remain subscribed to your service. The best way to measure this is to collect feedback from your customers on a regular basis. Sending an AskNicely NPS survey will give your customers a short, easy way to let you know how they are feeling. By triggering the survey after they start their subscription with an optional wait period you can be continuously collecting feedback and keep a realtime gauge on how your customers are feeling about your service.
- When this happens...Subscription Activation
Triggers when a subscription is changed from Trial to Active state.
- automatically do this!Add Survey Participant
Add a new survey participant.
- Free forever for core features
- 14 day trial for premium features & apps
Card Expiration
Triggers when a credit card expires.
Try ItNew Customer
Triggers when a customer is created.
Try ItPayment Failure
Triggers when a payment fails.
Try ItPayment Method Updates
Triggers when a payment method is updated.
Try It
Customer Details Updates
Triggers when customer details such as first name, last name, email, billing address, etc., are updated.
Try ItNew Invoice
Triggers when a new invoice is generated(with line item support).
Try ItNew Payment Method
Triggers when a payment method is added.
Try ItNew Payment
Triggers when a payment is collected successfully.
Try It
