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Zapier makes it easy to integrate Asana with Autotask - no code necessary. See how you can get setup in minutes.

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Asana
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Asana
1. Choose trigger event
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Autotask
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Autotask
2. Choose action
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1. Select the event
Setup
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Asana
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Completed Task" from Asana.

Add your action

An action happens after the trigger—such as "Create Company" in Autotask.

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Zapier seamlessly connects Asana and Autotask, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Asana + Autotask integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Asana and Autotask

What triggers are available in the Asana integration with Autotask?

In our Asana and Autotask integration, you can trigger actions based on various events such as a new project, task creation, or task completion in Asana. Additionally, changes to task details can also serve as triggers to initiate workflows in Autotask.

How do actions work when integrating Asana with Autotask?

Actions in the integration allow you to automate tasks such as creating or updating tickets in Autotask when corresponding events occur in Asana. For instance, completing a task in Asana could automatically update a ticket status within Autotask.

Can I use comments added to an Asana task as a trigger for actions in Autotask?

Yes, adding comments to an Asana task can be configured as a trigger. This allows specific updates or new tasks to be generated automatically within Autotask based on these comments.

Is it possible to sync project statuses between Asana and Autotask automatically?

While our platform facilitates automation, syncing overall project status directly requires configuring custom rules and actions where specific milestones or task completions can update corresponding project phases over on Autotask.

Does our integration support custom fields from Asana being mapped into Autotask?

Yes, you can map custom fields from tasks within Asana into corresponding fields within Autotask. This ensures that important information is preserved across both platforms without manual input.

How often does data sync between Asana and Autotask using your integration?

Data sync frequency between Asana and Autotask can be configured based on your needs—ranging from real-time updates triggered by specific events to scheduled batch processes at predefined intervals.

Can we automate approval processes using the integration between Asana and AutoTask?

Yes, approval processes can be automated by setting up triggers like task assignment or status changes in Asana that lead to automated notifications or ticket updates needing approval actions within AutoTask.

Practical ways you can use Asana and Autotask

Customer Feedback Analysis

Automate the collection and analysis of customer feedback to gain insights for improving products and services.

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Implement a system to monitor the network continuously, ensuring uptime and identifying potential issues early.

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Project Management

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Workspace
    • Project
      Required
    Trigger
    Polling
    Try It
    • Workspace
    • Project
      Required
    Trigger
    Instant
    Try It
    • Project
      Required
    • Task
    • Workspace
    Trigger
    Polling
    Try It
    • Workspace
    • Project
      Required
    Trigger
    Instant
    Try It

Learn how to automate Asana on the Zapier blog

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About Asana
Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
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Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.
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