Appcues + Google Chat

Appcues + Google Chat integrations

Create messages in Google Chat when new nps are submitted in Appcues

Easily stay informed on your customer satisfaction with this workflow. Whenever your customers submit their Net Promoter Scores (NPS) in Appcues, this automation promptly creates and posts a message in Google Chat. This not only keeps everyone in your team looped in on customer feedback but also enables quicker responses to their needs, enhancing your overall customer service process.

When this happens...
NPS SubmittedTriggers when a new NPS event is submitted. Sends separate score and feedback events.
TriggerInstant
automatically do this!
Create MessageCreate a message in Hangouts Chat.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Appcues and Google Chat

Discover other triggers and actions you can use with Appcues and Google Chat

- Checklist
Trigger
Instant
Try It
- Event Name
  Required
- Checklist
Trigger
Instant
Try It
- Checklist
Trigger
Instant
Try It
- Web Flow Name
Trigger
Instant
Try It
- Web Flow Name
Trigger
Instant
Try It

- Mobile Flow
Trigger
Instant
Try It
- Mobile Flow
Trigger
Instant
Try It

- Pin Name
Trigger
Instant
Try It
- Checklist
  Required
Action
Write
- Flow
  Required
Action
Write
- Checklist
  Required
Action
Write
- Flow
  Required
Action
Write
- User ID
  Required
- Profile Update
Action
Write

- Checklist
Trigger
Instant
Try It
- Checklist
Trigger
Instant
Try It
- Custom Event Name
  Required
Trigger
Instant
Try It
- Web Flow Name
Trigger
Instant
Try It
- Flow Name
  Required
Trigger
Instant
Try It
- Mobile Flow
Trigger
Instant
Try It
NPS Submitted
Triggers when a new NPS event is submitted. Sends separate
Trigger
Instant
Try It
- Segment Name
  Required
Trigger
Instant
Try It
- Experience
  Required
Action
Write
- User ID
  Required
- Event Name
  Required
- Attributes
  Required
Action
Write
- Experience
  Required
Action
Write
- Group ID
  Required
- Group Update
Action
Write
- Hangouts Chat Room
  Required
- Message Title
  Required
- Message Image URL
- Message Subtitle
- Message Text
  Required
- Action Button Text
- Action Button URL
Action
Write

About Appcues

Appcues is a product-led growth platform. Build exceptional user experiences, code free.

Learn moreLearn moreHelpHelp

Related categories

Product Management

About Google Chat

Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.

HelpHelp

Related categories

Google

Team Chat

Similar apps

Slack

Team Chat

Chatwork

Team Chat

Twist

Team Chat