Answering Service Care + Microsoft Teams

Answering Service Care + Microsoft Teams integrations

Send channel messages in Microsoft Teams for new messages in Answering Service Care

Experience seamless communication when a new message is received by Answering Service Care. Following each call, you'll receive concise summaries in the Microsoft Teams channel of your choice. This integration elevates team collaboration, granting everyone automatic access to call details, fostering collective follow-up and efficient contact management. Stay connected and in control with every call that shapes your business.

When this happens...
New MessageTriggers when a new message is created by Answering Service Care.
TriggerInstant
automatically do this!
Send Bot MessageSends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.
ActionWrite

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More things you can do with Answering Service Care and Microsoft Teams

Discover other triggers and actions you can use with Answering Service Care and Microsoft Teams

- Start Date
- End Date
Trigger
Instant
Try It
- Message UUID
  Required
Action
Write
- Sender Name
  Required
- Sender Email Address
  Required
- Account Number
  Required
- Channel Type
  Required
- Contact
  Required
- Subject Line
  Required
- Message Content
  Required
- Schedule
  Required
- Time
- Unit
- Frequency
- Day of week/Day of month
Action
Write
- Team
  Required
Trigger
Polling
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It

- Team
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It

- Team Member
  Required
Action
Write
- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search

New Message
Triggers when a new message is created by Answering Service Care.
Trigger
Instant
Try It
- Account Number
  Required
- Channel Type
  Required
- Call Instructions
  Required
- Schedule
  Required
- Time
- Unit
- Frequency
- Day of week/Day of month
Action
Write
- From
  Required
- Account Number
  Required
- Channel Type
  Required
- Contact
  Required
- Message Content
  Required
- Schedule
  Required
- Time
- Unit
- Frequency
- Day(s) of week/Day(s) of month
Action
Write
- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search

About Answering Service Care

24/7 Answering Service: Never Miss Another Call. Family Owned and Operated Since 1974.

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Related categories

Customer Support

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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Microsoft

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