Amazon SNS + Freshdesk
Create json messages in Amazon SNS for new tickets in Freshdesk
Stay updated in real-time whenever a new ticket is raised in Freshdesk. With this workflow, every time there's a new ticket in Freshdesk, a JSON message is created in Amazon SNS. This ensures seamless information transfer, helping your team to stay on top of customer issues and provide quality support in a timely manner.
Stay updated in real-time whenever a new ticket is raised in Freshdesk. With this workflow, every time there's a new ticket in Freshdesk, a JSON message is created in Amazon SNS. This ensures seamless information transfer, helping your team to stay on top of customer issues and provide quality support in a timely manner.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create JSON Message
Triggers when a new JSON message is sent on a topic and parses the message body as JSON. Automatically manages the subscription.
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