Amazon Alexa + Mojo Helpdesk

Create Mojo Helpdesk tickets when new Amazon Alexa trigger phrases are spoken

Easily submit support requests via Alexa with this convenient workflow. When a specific phrase is spoken in the Amazon Alexa app, a new ticket is instantly created in Mojo Helpdesk, saving time and streamlining support processes. Enhance your customer service experience with this seamless automation.

When this happens...
Trigger Phrase Spoken
Triggers when you ask Alexa to trigger a zap with your trigger phrase. Requires the Zapier skill on an Alexa enabled device.
TriggerInstant
automatically do this!
Create Ticket
Triggers when new unassigned ticket is created.
ActionWrite

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Supported triggers and actions

What does this mean?

- Example
- Trigger Phrase(s)Required
- Additional Prompt Question
Trigger
Instant
Try It
New Ticket With Due On
Triggers when new unassigned ticket with a due on date is created.
Trigger
Scheduled
Try It
New User
Triggers when new user is created.
Trigger
Scheduled
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- Group
- EmailRequired
- First NameRequired
- Last Name
- Send welcome email?
Action
Write

New Ticket
Triggers when new unassigned ticket is created.
Trigger
Scheduled
Try It
New Ticket With Scheduled On
Triggers when new unassigned ticket with a scheduled on date is created.
Trigger
Scheduled
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- Ticket QueueRequired
- TitleRequired
- DescriptionRequired
- Priority
- User's email
- Due On
- Scheduled On
Action
Write