Airtable + Trengo

Send whatsapp messages via Trengo for new or updated records in Airtable

Easily connect Airtable and Trengo for a seamless workflow with this simple automation. Whenever there's a new or updated record in Airtable, this workflow ensures a corresponding WhatsApp message is sent via Trengo instantly. This effortless coordination not only streamlines your work processes, but also keeps your team updated about changes promptly, thus enhancing your efficiency.

When this happens...
New or Updated Record
Triggers when a record is created or updated.
TriggerScheduled
automatically do this!
Send a WhatsApp Message Template
This action will send a WhatsApp message template to a phone number
ActionWrite

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Supported triggers and actions

What does this mean?

- BaseRequired
- TableRequired
- Limit to View
- Include file contents?
Trigger
Scheduled
Try It
- BaseRequired
- TableRequired
Action
Write
- BaseRequired
- TableRequired
- Lookup FieldRequired
- Secondary Lookup Field
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- BaseRequired
- TableRequired
- Search by Field
- Search Value
- Search for Exact Match?
- Search Formula
- Limit to View
Action
Search

- BaseRequired
- TableRequired
- Search by Field
- Search Value
- Search for Exact Match?
- Search Formula
- Limit to View
Action
Search or write
Ticket Label Added
Triggers when a label is added to a conversation.
Trigger
Instant
Try It

New Outbound Message
Triggers when an outbound message is created.
Trigger
Instant
Try It
Phone Call Missed
Triggers when a phone call is missed.
Trigger
Instant
Try It
- Name
- Email
- Phone
Action
Write
- Thread ID
- To user ID
- Message Body
- Attachment IDs
- Parent Message ID
Action
Write
- WhatsApp Message Template IDRequired
- Recipient Phone numberRequired
- Dynamic Content
Action
Write
- Term
- Name
- Email
- Phone
Action
Search or write

- BaseRequired
- TableRequired
- Help Text
- Which timestamp field should this Zap use to check for updates?Required
- Limit to View
- Include file contents?
Trigger
Scheduled
Try It
- Cache Copy
- BaseRequired
- TableRequired
Action
Write
- BaseRequired
- TableRequired
- RecordRequired
Action
Write
- BaseRequired
- TableRequired
- Search by Field
- Search Value
- Search for Exact Match?
- Search Formula
- Limit to View
- Include file contents?
Action
Search
- BaseRequired
- TableRequired
- Search by Field
- Search Value
- Search for Exact Match?
- Search Formula
- Limit to View
- Include file contents?
Action
Search or write
New Inbound Message
Triggers when an inbound message is created.
Trigger
Instant
Try It
New Internal Note
Triggers when an internal note is created.
Trigger
Instant
Try It
Phone Call Ended
Triggers when a phone call has ended.
Trigger
Instant
Try It
Phone Call Started
Triggers when a phone call has started.
Trigger
Instant
Try It
- Channel IDRequired
- PhoneRequired
- DirectionRequired
- Contact name
- Note
- Duration
- Recording URL
Action
Write
- Channel IDRequired
- Contact IdentifierRequired
- Contact Name
- MessageRequired
- Email Subject
Action
Write
- Term
Action
Search

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.

Learn more Help

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About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

Help

Related categories

Customer Support

PRODUCTS

CAPABILITIES

By team

Airtable + Trengo

Send whatsapp messages via Trengo for new or updated records in Airtable

New Record

TableRequired

Limit to View

Include file contents?

Create Record

BaseRequired

TableRequired

Create or Update Record

BaseRequired

TableRequired

Lookup FieldRequired

Secondary Lookup Field

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Record

BaseRequired

TableRequired

Search by Field

Search Value

Search for Exact Match?

Search Formula

Limit to View

Find or Create Record

BaseRequired

TableRequired

Search by Field

Search Value

Search for Exact Match?

Search Formula

Limit to View

Ticket Label Added

New Outbound Message

Phone Call Missed

Create a Contact

Name

Email

Phone

Send a Team Chat Message

Thread ID

To user ID

Message Body

Attachment IDs

Parent Message ID

Send a WhatsApp Message Template

WhatsApp Message Template IDRequired

Recipient Phone numberRequired

Dynamic Content

Find or create contact

Term

Name

Email

Phone

New or Updated Record

BaseRequired

TableRequired

Help Text

Which timestamp field should this Zap use to check for updates?Required

Limit to View

Include file contents?

Create Records (With Line Item Support)

Cache Copy

BaseRequired

TableRequired

Update Record

BaseRequired

TableRequired

RecordRequired

Find Many Records (With Line Item Support)

BaseRequired