Airtable + Chatra
Create records in Airtable from new finished conversations in Chatra
When a conversation wraps up in Chatra, you may want to record the details for future reference or analysis. With this workflow, once your conversation in Chatra is completed, a new record is instantly created in Airtable. Whether you're tracking customer service quality or gathering data for customer insights, this automation makes it easy to consolidate and organize your finished conversations.
When a conversation wraps up in Chatra, you may want to record the details for future reference or analysis. With this workflow, once your conversation in Chatra is completed, a new record is instantly created in Airtable. Whether you're tracking customer service quality or gathering data for customer insights, this automation makes it easy to consolidate and organize your finished conversations.
- When this happens...New Finished Conversation
Triggers when a conversation ends.
- automatically do this!Create Record
Creates a new record with auto-populating fields.
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New Message in Conversation
Triggers when a new message is sent in a conversation by a visitor or an agent.
Try ItNew Finished Conversation
Triggers when a conversation ends.
Try ItBaseRequired
TableRequired
Help Text
Which timestamp field should this Zap use to check for updates?Required
Limit to View
Include file contents?
Try ItCache Copy
BaseRequired
TableRequired
