Connect Aircall and Autotask to power AI-driven automation

Adds one or more tags to a specific call.

Archives a missed call, marking it as done and removing it from the To-do view.

Creates a new shared contact in Aircall. At least one phone number is required.

Create a user in the system

Deletes the voicemail of a specific call. It can take up to 1 minute to complete. This action cannot be undone.

Delete a team by specifying team id.

Fetches a call action items.

Fetches a call summary.

Fetches a call transcription.

Fetches playbook results.

Pauses the recording on an active call.

Resumes the recording on an active call.

Displays a custom Insights Card to an agent during an ongoing call.

Transfers a call to another user, team, or external phone number. Only cold transfers are supported. Provide exactly one of User ID, Team ID, or Phone Number.

Updates a shared contact. To update phone numbers or emails, use the dedicated endpoints.

Update a user in the system

Retrieve details of a specific Team by Id.

Fetches all phone numbers associated with your Aircall account.

Get the user details by id

Retrieve call details using Call ID.

Get availabilities of users

Trigger when a new "To Do" event is added to a company.

Triggers when a new ticket is found.

Triggers when a ticket note is updated or created.

Triggers when a company is updated.

Triggers when a configuration item is updated.

Triggers when an opportunity is updated.

Triggers when a task is updated.

Triggers when a Time Entry is updated.

Creates a ticket.

Creates a new expense report.

Creates an opportunity.

Adds multiple items to an existing quote.

Update a contact.

Updates a quote.

Updates a ticket.

Finds an account.

Finds a Company.

Finds an opportunity.

Finds a ticket.

Finds a currency.

Find a company by company name or ID. Optionally, create one if none are found.

Adds a comment (note) to a specific call. A call can have a maximum of 5 comments.

Add User to a Team in Aircall account.

Dial a phone number in the Phone

Creates a new team in the system.

Deletes the recording of a specific call. It takes 10-15 minutes to complete. This action cannot be undone.

Deletes a shared contact from the company. This action cannot be undone.

Delete a user in the system

Fetches a call sentiment.

Fetches a call topics.

Fetches a custom call summary.

Fetches a real time call summary.

Remove User from a Team in Aircall Account.

Send a message in conversation

Start an outbound call

Unarchives a call, placing it back in the To-do view of the Phone app.

Updates a specific phone number, including its name, recording settings, priority, and music/message URLs.

Fetches all teams associated with your Aircall account.

Retrieves details of a specific shared contact by ID.

Get the availability details by id

List all numbers for a user

Search for specific Calls depending on several Query Params like user_id, phone_number or tags. Given a call transferred between A and B phone numbers, the call will not appear when filtering by A but it will for B.

Triggers when a new company is found.

Triggers when a new configuration item is found.

Triggers when a new opportunity is found.

Triggers when a new quote is found.

Triggers when an existing Company "To Do" event is updated (not when created).

Triggers when a project is updated.

Triggers when an existing ticket is updated.

Creates a contact.

Creates a new knowledge base article.

Creates a quote.

Creates a task.

Update a company.

Updates an opportunity.

Update a task.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds a contract by ID and/or company ID.

Finds a contact.

Finds a quote.

Finds a country.

Finds a resource.