InsertChat + ChatGPT (OpenAI) integrations
Send new InsertChat feedback to ChatGPT
InsertChat captures useful visitor context that should not stay buried in the chat inbox. This integration sends each new InsertChat feedback event to ChatGPT as a conversation prompt so the next team can review, route, and act on it in the system they already use.
- When this happens...

New FeedbackTriggers when InsertChat feedback is created.TriggerPolling - automatically do this!

Conversation(Recommended) Send a chat to OpenAI, optionally storing messages for continuous conversation. This enhanced action can also help with web search, file search, and advanced tooling such as MCP. Powered by Responses API.ActionWrite
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More things you can do with InsertChat and ChatGPT (OpenAI)
Discover other triggers and actions you can use with InsertChat and ChatGPT (OpenAI)
Updated AgentTriggers when an InsertChat agent is updated.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- AgentRequired
- File URLRequired
- FilenameRequired
- Language
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- URLRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FeedbackRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- LabelRequired
- PurposeRequired
- System PromptRequired
- Model
- Website
- Auto Setup Website
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- Message UID
- User Message
- AI MessageRequired
- SentimentRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- SubjectRequired
- DescriptionRequired
- StatusRequired
- PriorityRequired
- SourceRequired
- Requester Email
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Knowledge SourceRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- AgentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- LabelRequired
- VoiceRequired
- Purpose
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
- Agent
- Model
- Label
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- AgentRequired
- Subject
- Description
- Status
- Priority
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- AgentRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Message
- ImagesRequired
- Max Tokens
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Text to Be AnalyzedRequired
- ModelRequired
- Analysis TypeRequired
- Info_1
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User MessageRequired
- ModelRequired
- Use Latest Stable Version
- Memory Key
- User Name
- Assistant Name
- Assistant Instructions
- Max Tokens
- Temperature
- Top P
- Info_2
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Text to Be ClassifiedRequired
- CategoriesRequired
- ModelRequired
- Max Tokens
- Temperature
- Top P
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Text to embedRequired
- Model
- Dimensions
- Encoding format
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FileRequired
- Prompt
- Response Format
- Timestamp Granularity
- Language of the Audio
- Temperature
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Unstructured TextRequired
- ModelRequired
- DescriptionRequired
- Values to ExtractRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- PromptRequired
- Model
- User
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Text to Be SummarizedRequired
- ModelRequired
- Max Tokens
- Temperature
- Top P
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FileRequired
- Prompt
- Response Format
- Temperature
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Filename To Search ForRequired
- File_purpose_to_search_for
ActionThis is an event a Zap performs.SearchFind existing data in your app- VideoRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Filename To Search ForRequired
- File_purpose_to_search_for
- FileRequired
- Purpose
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
New AgentTriggers when an InsertChat agent is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- AgentRequired
- TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- AgentRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- ModelRequired
- Label
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- Email
- Phone
- First Name
- Last Name
- Company
- Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FeedbackRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- LeadRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Knowledge SourceRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- Input TextRequired
- Thinking Level
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- ModelRequired
- Thinking Level
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- LeadRequired
- Agent
- Email
- Phone
- First Name
- Last Name
- Company
- Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
ActionThis is an event a Zap performs.SearchFind existing data in your app- Message
- ImageRequired
- Max Tokens
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Text to Be AnalyzedRequired
- Info_1
- Max Tokens
- ModelRequired
- Temperature
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Copy
- Moderation ModelRequired
- Text to be classified
- Images to Moderate
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ModelRequired
- User MessageRequired
- Instructions
- Info_2
- Use Prompt Template
- Images
- File_clarification
- Files
- Max Tokens
- Tool Choice
- Parallel Tool Calls
- Max Tool Calls
- Tools
- Response Format
- Advanced_warning
- Memory Key
- Prompt Cache Key
- Safety Identifier
- Metadata
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ImageRequired
- Mask
- PromptRequired
- Model
- End user ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- PromptRequired
- Model
- Duration (seconds)
- Resolution
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Unstructured TextRequired
- ModelRequired
- DescriptionRequired
- Values to ExtractRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Info_1
- Info_2
- ModelRequired
- PromptRequired
- Temperature
- Maximum Length
- Stop Sequences
- Top P
- Frequency Penalty
- Presence Penalty
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Info_1
- Info_2
- ModelRequired
- TextRequired
- VoiceRequired
- Response_format
- Speed
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Recipient NameRequired
- Recipient EmailRequired
- From NameRequired
- Email PromptRequired
- ToneRequired
- Body TypeRequired
- Info_3
- ModelRequired
- Max Tokens
- Temperature
- Top P
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Response IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
- DocumentsRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
Related categories
ChatGPT is an AI tool built by OpenAI that enables conversational automation.
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