Acronis Cyber Protect Cloud + Atera
Create new tickets in Atera from updated alerts in Acronis Cyber Protect Cloud
Stay informed about any updates in the status of your cyber security with this helpful workflow. In Acronis Cyber Protect Cloud, any new or updated alert will lead to creating a ticket in Atera. This way, you ensure essential information is recorded in real-time, improving your response time against potential threats and enhancing your overall security management.
Stay informed about any updates in the status of your cyber security with this helpful workflow. In Acronis Cyber Protect Cloud, any new or updated alert will lead to creating a ticket in Atera. This way, you ensure essential information is recorded in real-time, improving your response time against potential threats and enhancing your overall security management.
- When this happens...New/Updated Alert
Triggers when a new Alert is created or an existing alert is updated.
- automatically do this!Create Ticket
Creates a new ticket. Requires the enduser contact ID or email address.
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Customer name
Severity
Device name
Alert Type
Retrieve time interval
Try ItCustomer name
Try ItCustomer Tenant NameRequired
User LoginRequired
First Name
Last Name
E-mail AddressRequired
Company Administrator Role
Customer nameRequired
Offering ItemRequired
Quota
Storage infra Name
New Customer Tenant Created
Triggers when a new Customer tenant is created.
Try ItTenant NameRequired
Tenant Mode
2FA
Enhanced Security
E-mail AddressRequired
First Name
Last Name
Language
User Login
Alert IdRequired
Customer Tenant NameRequired