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How Zapier works

Zapier makes it easy to integrate OtterText with AI by Zapier - no code necessary. See how you can get setup in minutes.

Select a trigger from OtterText

A trigger is an event that starts your Zap and runs the workflow. For example, with OtterText, a trigger could be "Form Submitted."

A trigger is the event that kicks off your automated workflow.

Setup an action from AI by Zapier

An action is what takes place after the automation is triggered. For example, with AI by Zapier, the action could be "Analyze and Return Data."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected OtterText to AI by Zapier

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your OtterText to AI by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Illustration of AI enhancing Zapier workflows with automation and app integrations.

Connect OtterText and AI by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

Form Submitted
Triggers when a customer submits a form on the website opt-in page or chat.
Trigger
Instant
Try It
- Phone
  Required
- First Name
- Last Name
- Email
- Zip
- List
Action
Write
- Scheduled Date Time
  Required
- Phone
  Required
- SMS or MMS
  Required
- Message
  Required
Action
Write
- Phone
  Required
- First Name
- Last Name
- Email
- Zip
- List
Action
Write

Message Received
Triggers when a new message is received from an opted in customer or a new customer.
Trigger
Instant
Try It
- Phone
  Required
- SMS or MMS
  Required
- Message
  Required
Action
Write
- Phone
  Required
- Template
  Required
- SMS or MMS
  Required
- Send Type
  Required
Action
Write
- Prompt
  Required
- Output fields
Action
Write

About OtterText

Boost your customer engagement through text campaigns to engage customers and grow sales on Otter Text.

Related categories

Marketing Automation

About AI by Zapier

Smart task and text handling powered by a flexible AI. Create text prompts to perform standard tasks like extracting lead (or other) data or answer discrete questions like "where should this message be routed?". Or, create your own!

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