Connect 5pm and smartQ to power AI-driven automation
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Launch your first automated workflow
Start with a template that brings 5pm and smartQ together. Build enterprise-grade automation in minutes.
Our most popular template
How Zapier works
Zapier makes it easy to integrate 5pm with smartQ - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Progress" from 5pm.
Add your action
An action happens after the trigger—such as "Archive Ticket" in smartQ.
You’re connected!
Zapier seamlessly connects 5pm and smartQ, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Project
- Task
Try ItTriggerInstant- New User
Triggers when a new support user is created.
Try ItTriggerInstant - ProjectRequired
- TaskRequired
- Comment
- ProgressRequired
- Time spent, hoursRequired
ActionWrite
- Project
Try ItTriggerInstant- Project
- Task
Try ItTriggerInstant- Project
- Task
- CommentRequired
- Progress
- Time spent
ActionWrite
For AI agents & developers
Use 5pm and smartQ with AI agents and code
Beyond Zap workflows. Call 5pm and smartQ actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
Connect via Zapier MCP
Expose 5pm and smartQ actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
Call from code with the Zapier SDK
Trigger 5pm and smartQ actions from backend services, scripts, or agent code.
Install
# TypeScript / Node npm install @zapier/zapier-sdk
Run an action
import { createZapierSdk } from '@zapier/zapier-sdk';
const zapier = createZapierSdk();
await zapier.runAction({ /* 5pm / smartq action */ });There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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