Stephan Sergeev

Why choose me over others?

I have spent over four years running sales teams, and I did the work by hand long before it was automated. So I know what a process is supposed to produce, and what outcomes should be achieved.

So, we will not stop at fixing automation. I will also highlight solutions to make the process run better and measurably more efficient.

I work solo, which means I am the only one responsible for the result. You deal with one person from the first call to the handover. Not a "team of 10", where somebody slips up on a task and you get a missed deadline.

Some cases:

Restructured a big multi-pipeline system in Kommo with strict SLA triggers, auto-routing, and stage management. Built an automated reactivation engine that scans cold leads by age/loss reason to continuously stream revived deals to reps.

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Fully automated a manual reporting system that previously consumed roughly 20 hours of the team's time each month. It is now an automated pipeline that aggregates data from multiple sources (live summaries, client details, marketing and sales funnels, plus statistics from external platforms and databases) and automatically generates dozens of standardized, custom-formatted reports personalized and addressed to their respective clients.

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Created a personalized dashboard assistant that aggregates data across the client's entire workspace, processes incoming requests, tracks tasks, and measures team performance based on CRM metrics. A unified solution for managing both personal and business priorities, so fewer tasks and follow-ups are missed.

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Built a market research tool that pulls comparable offers from the market and turns them into a ready PDF report for the client.

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Built AI-drafted replies for client conversations in WhatsApp. The model writes the draft, a person approves or edits it in Telegram, and only then does it reach the client.

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Audited a live CRM through the API without writing a single record to it, then designed the target setup: fewer pipelines, one required action per stage, a timer and a defined outcome.

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Stack Integration: Zapier, Kommo, amoCRM, HubSpot, Bitrix24, Claude/OpenAI APIs, Notion, PostgreSQL, Gmail, Custom webhooks & MCP connectors.

Send me a request, and let's get things done.