Most automation breaks quietly. The Zap goes green, the record never lands, and nobody notices until the accounts don't add up. I know because I get to find out the hard way: I run my own businesses on this stuff, so when a workflow lies to me it costs me my own money.
That's why everything I build reports what it did, what it skipped, and why. In plain English, somewhere you'll actually look. A green tick is not evidence.
Right now my own operation runs nine projects on thirty-one scheduled jobs, roughly four and a half thousand runs a month, with about a thousand pieces of wiring mapped so I can answer what feeds what without guessing. None of that is a client case study. It's the thing I use on a Tuesday.
The work I take on:
Getting documents into records, so invoices, delivery notes and supplier paperwork stop being retyped by a person. Joining up tools you already pay for, across accounting, e-commerce, CRM and scheduling. Putting AI in only where it earns the place, which usually means answering over your actual data instead of improvising. Repairing automation somebody else half built and left. And reporting that assembles itself, so there's one place to look each morning.
Independent is the point, not an apology for it. There's no account manager and no handover to a junior. You get the person whose hands are on it, which for a ten-person business is usually what you wanted anyway.
How it starts: one process, the one that irritates you most, at a fixed price small enough that you can judge the work before you trust me with anything bigger. It grows from there if it earned it.
Zapier Silver Solution Partner, certified across their technical and sales tracks. Based in London, working in English and French.