Zendesk + Zoho Sprints

Zendesk + Zoho Sprints integrations

Add Zendesk tickets to Zoho Sprints as work items

Looking for a quick and easy way to keep track of your new Zendesk tickets and resolve them as quickly as possible? This integration helps you by creating a new work item in Zoho Sprints each time a new Zendesk ticket is added.

When this happens...
New Ticket in ViewTriggers when a new ticket is added to a view.
TriggerPolling
automatically do this!
Create ItemAdds a new item to your backlog.
ActionWrite

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More things you can do with Zendesk and Zoho Sprints

Discover other triggers and actions you can use with Zendesk and Zoho Sprints

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
- Project
  Required
- Team
  Required
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It
- Project
  Required
- Sprint
  Required
- Team
  Required
Trigger
Polling
Try It
- Team
  Required
- Project
  Required
- Epic Name
  Required
- Owner Name
  Required
- Description
Action
Write
- Team
  Required
- Project
  Required
- Group
  Required
- Owner
  Required
- Description
- Start Date
- End Date
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
- Project
  Required
- Sprint
  Required
- Team
  Required
Trigger
Polling
Try It
- Project
  Required
- Sprint
  Required
- Team
  Required
Trigger
Polling
Try It
- Project
  Required
- Sprint Type
- Team
  Required
Trigger
Polling
Try It
- Project
  Required
- Sprint
  Required
- Team
  Required
Trigger
Polling
Try It
- Team
  Required
- Project
  Required
- Backlog
  Required
- Item Name
  Required
- Item Type
  Required
- Priority
  Required
- Users
- Description
- Points
- Start Date
- End Date
Action
Write
- Team
  Required
- Project
  Required
- Sprint
  Required
- Description
- Start Date
- End Date
- Scrum Master
- Project Users
Action
Write

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

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About Zoho Sprints

Zoho Sprints is a project management tool that helps agile teams plan and track their work with scrum, agile reports, and collaboration capabilites for software development teams.

HelpHelp

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Project Management

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Related Zap Templates

Create Zendesk tickets from new bugs created in Zoho Sprints

Related Zap Templates

Create Zendesk tickets from new bugs created in Zoho Sprints