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Zapier Chrome extension + Zendesk

Add comments to Zendesk tickets when new pushes occur in Zapier Chrome extension

When a new push is detected in your Chrome extension, let this workflow handle your customer service effortlessly by adding a comment to the relevant ticket in Zendesk instantly. This streamlines your support operations by ensuring that every update or note gets recorded in real-time on Zendesk, reinforcing your professional image and improving customer satisfaction. Spend less time managing tasks and more time resolving customer requests with this seamless integration.

When a new push is detected in your Chrome extension, let this workflow handle your customer service effortlessly by adding a comment to the relevant ticket in Zendesk instantly. This streamlines your support operations by ensuring that every update or note gets recorded in real-time on Zendesk, reinforcing your professional image and improving customer satisfaction. Spend less time managing tasks and more time resolving customer requests with this seamless integration.

  1. When this happens...
    Zapier Chrome extensionZapier Chrome extension
    New Push

    When you trigger this Zap from the Zapier Chrome extension, by default it will include the website’s title, URL, timestamp, and who triggered the Zap. You can add additional Input Fields if you’d like to include more information.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Instructions

    • Input Fields (Optional)

    Trigger
    Instant
    Try It
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • Message TitleRequired

    • Message DetailsRequired

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
zapier-chrome-extension logo
zapier-chrome-extension logo

About Zapier Chrome extension

Run workflows right from your browser. Include the URL & Title of the current page or add fields to include any other data you want to use in your Zap.
Learn moreHelp

Related categories

  • Notifications
  • Productivity
  • Zapier
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

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