Yodel.io Phone System + Zendesk integrations
Add new finished Yodel.io calls to Zendesk as tickets
If a customer calls due to a support issue, your team might answer the call but forget to create a support ticket to track the call. Now you can prevent this happening by relying on this Zapier integration. As soon as a call is finished in Yodel.io, Zapier automatically creates a ticket in Zendesk. Now, your team can track support calls alongside support emails and see clear patterns of where customers need the most help.
- When this happens...Call FinishedTriggers when a call is finished or was missed.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Yodel.io Phone System and Zendesk
Discover other triggers and actions you can use with Yodel.io Phone System and Zendesk
- LineRequired
Try ItTriggerInstant- LineRequired
Try ItTriggerInstant- LineRequired
Try ItTriggerInstant- NameRequired
- Phone NumberRequired
- Profile URL
ActionWrite
- LineRequired
Try ItTriggerInstant- LineRequired
Try ItTriggerInstant- FromRequired
- ToRequired
- TextRequired
ActionWrite- New Group
Triggers when a new group is created.
Try ItTriggerPolling
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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