Create Zendesk tickets for new WordPress posts
Keep your support team updated with the latest content on your WordPress site by automatically creating tickets in Zendesk whenever a new post is published. This workflow helps you ensure that your support team stays informed and can address customer inquiries about new content without any manual intervention. Just set up this automation, and your team will always be prepared to answer questions on freshly published WordPress posts.
Keep your support team updated with the latest content on your WordPress site by automatically creating tickets in Zendesk whenever a new post is published. This workflow helps you ensure that your support team stays informed and can address customer inquiries about new content without any manual intervention. Just set up this automation, and your team will always be prepared to answer questions on freshly published WordPress posts.
- When this happens...New Post
Triggers when a new post is created.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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