Wix + Zendesk
Create new Zendesk tickets from new Wix forms submissions
Save time and optimize your customer service process using this workflow. When a form is submitted in Wix, a corresponding ticket is instantly created in Zendesk. It streamlines your support system, ensuring every query or issue submitted through your Wix site is promptly addressed in your Zendesk platform. This is a seamless automation to enhance your customer's experience and speed up your team's response rate.
Save time and optimize your customer service process using this workflow. When a form is submitted in Wix, a corresponding ticket is instantly created in Zendesk. It streamlines your support system, ensuring every query or issue submitted through your Wix site is promptly addressed in your Zendesk platform. This is a seamless automation to enhance your customer's experience and speed up your team's response rate.
- When this happens...Forms
Triggers when a form is submitted.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Automation RuleRequired
Try ItBookings
Triggers when a session starts, ends or a client books or checks in.
Try ItChat and Inbox
Triggers when a visitor is live on your site.
Try ItBlog
Triggers when a new blog post is published or a user comments on a post.
Try It
eCommerce
Triggers when a cart with items is abandoned or an order is placed.
Try ItEvents
Triggers when an event ends, a ticket is ordered or a guest joins the waitlist.
Try ItMembers and Contacts
Triggers when members or contacts make posts or adjust group status.
Try ItForms
Triggers when a form is submitted.
Try It
