Twilio + Hume AI + Filter by Zapier + Google Sheets
Track caller sentiment and send personalized follow-up texts
Turn every call into actionable insights. When Twilio creates a new call recording, this Zap uses Hume to analyze the caller's emotional state. Positive or negative sentiment is logged to a Google Sheet for tracking, then sends an automated SMS follow-up tailored to how the caller felt during the conversation.
Turn every call into actionable insights. When Twilio creates a new call recording, this Zap uses Hume to analyze the caller's emotional state. Positive or negative sentiment is logged to a Google Sheet for tracking, then sends an automated SMS follow-up tailored to how the caller felt during the conversation.
- When this happens...New Recording
Triggers when a new recording is available on your account.
- automatically do this...API Request (Beta)
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
- then do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this...Create Spreadsheet Row
Create a new row in a specific spreadsheet.
- then do this!Send SMS
Send a SMS to a number or numbers.
- Free forever for core features
- 14 day trial for premium features & apps
New Phone Number
Triggers when you add a new phone number.
Try ItNew Recording
Triggers when a new recording is available on your account.
Try ItNew Transcription
Triggers when a new transcription is available on your account.
Try ItFrom NumberRequired
To NumberRequired
MessageRequired
Voice
Language
Send Digits
