Social Intents + Zendesk Integrations

How to connect Social Intents + Zendesk

Zapier lets you send info between Social Intents and Zendesk automatically—no code required.

When this happens...

automatically do this!

Connect your apps and automate workflows

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.

By signing up, you agree to Zapier’s Terms of Service and Privacy Policy

Supported triggers and actions

What does this mean?

Chat Closed
Triggers when a chat is closed by an agent.
Trigger
Instant
New Lead
Triggers when a new lead is received.
Trigger
Instant
New Offline Message
Triggers when a new offline message is received.
Trigger
Instant
New Group
Triggers when a new group is created.
Trigger
Scheduled
New Organization
Triggers when a new organization is added to Zendesk.
Trigger
Scheduled
Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Trigger
Scheduled
New Action on Ticket
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Trigger
Scheduled
New Ticket
Triggers when a new ticket is added to a view.
Trigger
Scheduled
Zendesk
Triggers when a new user is created.
Scheduled
Trigger
Zendesk
Triggers when a new view is created.
Scheduled
Trigger
Zendesk
Create a new organization.
Scheduled
Action
Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action

How Social Intents + Zendesk Integrations Work

Step 1: Authenticate Social Intents and Zendesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.