SnapCall + Zendesk
Update Zendesk tickets when new media events occur in SnapCall
When a new media event occurs in SnapCall, this workflow swiftly updates your information in Zendesk. This seamless connection ensures that your customer service process is always up-to-date, improving efficiency and reducing manual data entry. Stay on top of your communication game by ensuring your customer tickets in Zendesk reflect the latest interactions.
When a new media event occurs in SnapCall, this workflow swiftly updates your information in Zendesk. This seamless connection ensures that your customer service process is always up-to-date, improving efficiency and reducing manual data entry. Stay on top of your communication game by ensuring your customer tickets in Zendesk reflect the latest interactions.
- When this happens...New Media Event
Triggers when a new media is created in a stream
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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New Media Event
Triggers when a new media is created in a stream
Try ItWhen
Name
Email
Stream tokenRequired
Stream TokenRequired
Event IDRequired
Create Clip
Create a Clip in the system.
Create Instant Call
Generate a link to join a live video Call
External IDRequired
Stream TokenRequired
Event IDRequired
