This is the workspaceId that identifies your account on voicegenie, find this [here](https://app.voicegenie.ai/developers-api)

The identifier of the campaign which you would want to know if a call has been transferred to an agent, find this [here](https://app.voicegenie.ai/campaigns/outbound)

The identifier of the campaign which you would want to get an updated on for inbound calls, find this [here](https://app.voicegenie.ai/campaigns/inbound)

The identifier of the campaign which you would want to pause or resume via this action, find this [here](https://app.voicegenie.ai/campaigns/outbound) or [here](https://app.voicegenie.ai/campaigns/inbound)

What you would like to set the status of the campaign to.

You can find your Workspace ID on the Developer APIs page in the VoiceGenie dashboard.

You can find your campaign ID on the Campaigns page in the VoiceGenie dashboard.

The identifier of the campaign via which the contact was called, find this [here](https://app.voicegenie.ai/campaigns/outbound) or [here](https://app.voicegenie.ai/campaigns/inbound)

Phone number( including country code ) of the contact that needs to be removed from the campaign.For example, U.S. numbers should start with 1, like +1234xxxxxxx or 1234xxxxxxx. It will be removed from the campaign, if the call has not yet been placed

Whether you would want to know only the status of the call or complete analysis, ideally first action should be to know the status and if the status is `Ended` only then should the analysis be fetched.

The identifier of the campaign which you would want to remove the contact from, find this [here](https://app.voicegenie.ai/campaigns/outbound) or [here](https://app.voicegenie.ai/campaigns/inbound)

VoiceGenie is a Generative AI-powered voice bot that reaches out, understands, & responds to your buyers empathetically, like a human salesperson.

VoiceGenie

Will attempt to call from this number, falling back to a random number if no longer available or unspecified.

Numbers from T-Mobile are [not supported.](https://help.zapier.com/hc/en-us/articles/24178576809613/)

Will attempt to send from this number, falling back to a random number if no longer available or unspecified.

Messages should not contain any reference to alcohol, illegal drugs, cannabis/CBD, firearms, gambling, prescription medication, tobacco, or adult content, and comply with [Twilio's Messaging Policy](https://www.twilio.com/legal/messaging-policy). Messages exceeding 153 characters will truncate. SMS by Zapier uses a content filter to ensure it meets Carrier guidelines. If your message fails to send, please try rewriting it.

Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!

SMS by Zapier

This workflow springs into action when you receive an inbound call in the VoiceGenie app, immediately sending a text message in response via the SMS by Zapier app. Perfect for informing colleagues, teams, or clients of important calls, this setup ensures prompt communication without the need for manual intervention. Keep everyone on the same page swiftly and effectively with this efficient, time-saving communication tool.

SMS by Zapier + VoiceGenie

Send sms for new inbound calls on VoiceGenie with SMS by Zapier

Supported triggers and actions

Call Transferred

Resume or Pause a Campaign

Post Call Analysis

Send SMS

Inbound Call

Place a Call

Remove Contact

About SMS by Zapier

Related categories

About VoiceGenie

Related categories