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Smith.ai
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Smith.ai
1. Choose trigger event
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GorillaDesk
2. Choose action
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1. Select the event
Setup
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Smith.ai
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Call" from Smith.ai.

Add your action

An action happens after the trigger—such as "Add Booking" in GorillaDesk.

You’re connected!

Zapier seamlessly connects Smith.ai and GorillaDesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Smith.ai triggers, actions, and search
    New Call

    Triggers when a new call is created.

    Trigger
    Polling
    Try It
    • Campaign ID
      Required
    • First Name
      Required
    • Last Name
      Required
    • Phone Number
      Required
    • Email Address
    • Additional Data Field 1
    • Additional Data Field 2
    • Additional Data Field 3
    Action
    Write
    • Account Number
    • First Name
      Required
    • Last Name
    • Primary Email
    • Company Name
    • Source
    • Primary Phone
    • Phones
    • Top Note
    • Contact First Name
    • Contact Last Name
    • Contact Email
    • Contact First Phone
    • Contact Second Phone
    • Contacts
    • Address Name
    • Street 1
    • Street 2
    • City
    • State
    • Zip
    • Latitude
    • Longitude
    • Bill To
    • Address To
    • Billing Street 1
    • Billing Street 2
    • Billing City
    • Billing State
    • Billing Zip
    • Billing Email
    • Billing Email Cc
    • Location Notes
    • Sms To
    • Email To
    • Locations
    Action
    Write
    • First Name
    • Last Name
    • Number
      Required
    • Email Address
    • What should we do?
      Required
    • What if they don't answer?
      Required
    • Language
    • When would you like us to call back?
      Required
    • Summary Email
    Action
    Write
    • Start DateTime
      Required
    • First Name
      Required
    • Last Name
    • Email
      Required
    • Mobile Phone
      Required
    • Address
      Required
    • Notes
    Action
    Write
    • Account ID
      Required
    • Account No
    • First Name
      Required
    • Last Name
    • Primary Email
    • Company Name
    • Source
    • Top Note
    • Notes
    • Phones
    • Contact First Name
    • Contact Last Name
    • Contact Email
    • Contact First Phone
    • Contact Second Phone
    • Contacts
    • Address Name
    • Street 1
    • Street 2
    • City
    • State
    • Zip
    • Latitude
    • Longitude
    • Bill To
    • Address To
    • Billing street 1
    • Billing Street 2
    • Billing City
    • Billing State
    • Billing Zip
    • Billing Email
    • Billing Email cc
    • Location Notes
    • Location Sms To
    • Location Email To
    • Locations
    • Status Label
    • Created By
    • Date Created
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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Connect Smith.ai and GorillaDesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Make work flow with AI

Level up your Smith.ai to GorillaDesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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About Smith.ai
Smith.ai is a call answering & intake service for small & solo businesses. Our live, North America-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients.
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Related categories
Phone & SMS
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About GorillaDesk
GorillaDesk is a field service management system combining scheduling, invoicing, and many more features in one application.
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Related categories
CRM (Customer Relationship Management)
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