Send Slack direct messages for new survey responses in Zonka Feedback
Stay on top of customer feedback with this efficient workflow. When you receive a new survey response in Zonka Feedback, it triggers a direct message in Slack so your team can quickly address customer concerns and contributions. This automation helps streamline your customer service process by ensuring all feedback is promptly monitored and responded to.
Stay on top of customer feedback with this efficient workflow. When you receive a new survey response in Zonka Feedback, it triggers a direct message in Slack so your team can quickly address customer concerns and contributions. This automation helps streamline your customer service process by ensuring all feedback is promptly monitored and responded to.
- When this happens...New Survey Response
Triggers when a new response is received.
- automatically do this!Send Direct Message
Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
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