Slack + vivenu

Slack + vivenu integrations

Send direct messages in Slack for newly created customers in vivenu

Create a seamless communication system between your team and new customers using the vivenu and Slack apps. When a new customer is added in the vivenu app, a direct message is instantly sent in Slack, keeping your team updated and ensuring an immediate response. This efficient workflow fosters dynamic team communication, enhances customer service, and alleviates the manual task of checking for new customers.

When this happens...
Customer CreatedTriggers when a customer gets created.
TriggerInstant
automatically do this!
Send Direct MessageSends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
ActionWrite

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More things you can do with vivenu and Slack

Discover other triggers and actions you can use with vivenu and Slack

Checkout Aborted
Triggers when a checkout gets aborted.
Trigger
Instant
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Customer Created
Triggers when a customer gets created.
Trigger
Instant
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Event Created
Triggers when an event gets created.
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Event Updated
Triggers when an event gets updated.
Trigger
Instant
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Purchase Intent Cancelled
Triggers when a purchase intent gets cancelled.
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Instant
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Purchase Intent Created
Triggers when a purchase intent gets created.
Trigger
Instant
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Purchase Intent Rejected
Triggers when a purchase intent gets rejected.
Trigger
Instant
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Scan Created
Triggers when a scan gets created.
Trigger
Instant
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Ticket Transfer Expired
Triggers when a ticket transfer expired.
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Instant
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Ticket Transferred
Triggers when a ticket was transferred.
Trigger
Instant
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Ticket Updated
Triggers when a ticket gets updated.
Trigger
Instant
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Transaction Completed
Triggers when a transaction gets completed.
Trigger
Instant
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- Amount
  Required
- Ticket Type Id
  Required
- As Hard Ticket
- Type
  Required
- Event Id
  Required
- Coupons
- Vouchers
- Shop Id
- Seating Reservation Token
- Channel Id
- Sales Channel Id
- Preferred Language
- Meta
Action
Write
- Amount
  Required
- Product Variant Id
  Required
- Id
  Required
- Event Id
  Required
- Coupons
- Shop Id
- Seating Reservation Token
- Channel Id
Action
Write
- Name
  Required
- Code
- Customer
- Single Usage
- Active
- Max Usage
- Max Usage Per Event
- Max Tickets
- Can Be Combined
- Discount Type
- Discount Value
- Discount Max Value
- Allow All Events
- Allowed Events
- Allow All Tickets
- Allowed Tickets
- Tagging Enabled
- Tags
- Valid From
- Valid Until
- Limit Max Tickets In Cart
- Max Tickets In Cart
- Note
- Reveal Allowed Tickets
- Target
- Event Id
- Under Shop Id
Action
Write
- Id
  Required
- Suppress Email
Action
Write
- Resource Type
  Required
- Customer Id
  Required
Action
Write
- Name
  Required
- Description
  Required
- Slogan
- Location Name
- Location Street
- Location City
- Location Postal
- Location Country
- Groups
- Discount Groups
- Pos Discounts
- Categories
- Tickets
- Image
- Ticket Footer
- Ticket Shop Header
- Start
- End
- Timezone
- Sell Start
- Sell End
- Default Ticket Tax Service Type Id
- Rebooking Strategy Id
- Max Amount
- Max Amount Per Order
- Max Amount Per Customer
- Max Transactions Per Customer
- Min Amount Per Order
- Customer Tags
- Show Countdown
- Hide In Listing
- Visible After
- Custom Settings
- Extra Fields
- Ticket Extra Fields
- Accent Color
- Page Style
- Show Other Events
- Under Shops
- Seating
- Event Type
- Extra Information
- Custom Charges
- Gallery
- Video
- Ticket Design
- Checkin Information
- Tracking
- Hard Ticket Settings
- Custom Text Config
- Document Template Settings
- Data Request Settings
- Use Time Slots
- Meta
Action
Write
- Id
  Required
Action
Write
- Id
  Required
- Approval Status
- Rejection Reason
Action
Write
- Amount
  Required
- Ticket Type Id
  Required
- Event Id
  Required
- Customer Id
  Required
- Under Shop Id
- Send Mail
- Custom Message
- Requires Personalization
- Seating Reservation Token
- Batch Id
- Sales Channel Id
Action
Write
- Id
  Required
- Barcode
- Extra Fields
- Meta
Action
Write
- Id
  Required
Action
Write
- Status
- Name
- Email
- Type
- Customer Id
- Channel
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- Top
- Skip
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Id
  Required
- Web
- Under Shop
- Pos
- Channel
- Locale
Action
Search
- Name
- Start
- End
- Sort Dir
- Root Id
- Type
- Seller Id
- Group Event Id
- Sales Channel Id
- Child Events
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- Top
- Skip
Action
Search
- Customer Id
- Status
- Approval Status
- Name
- Event Id
- Shop Id
- Created At Start
- Created At End
- Top
- Skip
Action
Search
- Name
- Barcode
- Start
- End
- Status
- Type
- Delivery Type
- Event
- Status Id
- Ga Name
- Section Name
- Group Name
- Row Name
- Seat Name
- Customer Id
- Purchase Intent Id
- Checkout Id
- Subscription Id
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- Batch
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- Package Id
- Top
- Skip
Action
Search
- Id
  Required
Action
Search
New Channel
Triggers when a new #channel is created.
Trigger
Instant
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- Include_alias
Trigger
Instant
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- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
Trigger
Instant
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- Channel
  Required
Trigger
Instant
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- Channel
  Required
- Trigger for Bot Messages?
Trigger
Instant
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New Saved Message
Triggers when you save a message.
Trigger
Instant
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- Channel
  Required
- Message
  Required
- Reaction
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Channel
  Required
- Users
  Required
Action
Write
- Title
- Content
- Channel ID
Action
Write
- Send Multi Message
- Message Text
  Required
- Send as a bot?
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
Write
- Allowed_edit_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
- Content Type
- Reply Broadcast
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel
  Required
- Topic
  Required
- Topic set by
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Search Query
  Required
- Sort By
- Sort Direction
- Include Bot Messages in Search Results?
Action
Search
- ID
  Required
- Return Raw Results?
Action
Search
- Username
  Required
- Return Raw Results?
Action
Search

Checkout Completed
Triggers when a checkout gets completed.
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Instant
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Customer Updated
Triggers when a customer gets updated.
Trigger
Instant
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Event Deleted
Triggers when an event gets deleted.
Trigger
Instant
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Purchase Intent Approved
Triggers when a purchase intent gets approved.
Trigger
Instant
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Purchase Intent Completed
Triggers when a purchase intent gets completed.
Trigger
Instant
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Purchase Intent Expired
Triggers when a purchase intent expires.
Trigger
Instant
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Purchase Intent Updated
Triggers when a purchase intent gets updated.
Trigger
Instant
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Ticket Transfer Created
Triggers when a ticket transfer gets created.
Trigger
Instant
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Ticket Transfer Rejected
Triggers when a ticket transfer gets rejected.
Trigger
Instant
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Ticket Created
Triggers when a ticket gets created.
Trigger
Instant
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Transaction Canceled
Triggers when a transaction gets canceled.
Trigger
Instant
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- Id
  Required
- Secret
  Required
Action
Write
- Id
  Required
- Customer Id
  Required
- Status
  Required
- Payment Method Id
- Customer Payment Method Id
- Send Mail
- Send Ticket Mail
- Reference
- Payment Strategy Id
- Payment Option Id
Action
Write
- Amount
  Required
- Ticket Type Id
  Required
- As Hard Ticket
- Id
  Required
- Event Id
  Required
- Coupons
- Shop Id
- Seating Reservation Token
- Channel Id
Action
Write
- Id
  Required
- Code
- Customer
- Name
- Single Usage
- Active
- Max Usage
- Max Usage Per Event
- Max Tickets
- Can Be Combined
- Discount Type
- Discount Value
- Discount Max Value
- Allow All Events
- Allowed Events
- Allow All Tickets
- Allowed Tickets
- Tagging Enabled
- Tags
- Valid From
- Valid Until
- Limit Max Tickets In Cart
- Max Tickets In Cart
- Note
- Reveal Allowed Tickets
- Target
- Event Id
- Under Shop Id
Action
Write
- Primary Email
  Required
- Company
- Name
- Prename
- Lastname
- Number
- Image
- Notes
- Extra Fields
- Tags
- Verified
- Meta
- Phone
Action
Write
- Id
  Required
- Company
- Name
- Image
- Transactions
- Tags
- Extra Fields
- Verified
- Meta
- Primary Email
- Phone
- Prename
- Lastname
- Notes
- Blocked
Action
Write
- Id
  Required
- ID
- Active
- Amount
- Description
- Ignore For Max Amounts
- Ignored For Starting Price
- Name
- Pos Active
- Price
- Name
- Description
- Slogan
- Location Name
- Location Street
- Location City
- Location Postal
- Location Country
- Groups
- Discount Groups
- Pos Discounts
- Rules
- Categories
- Image
- Ticket Footer
- Ticket Background
- Ticket Shop Header
- Start
- End
- Timezone
- Sell Start
- Sell End
- Default Ticket Tax Service Type Id
- Max Amount
- Max Amount Per Order
- Max Amount Per Customer
- Max Transactions Per Customer
- Min Amount Per Order
- Customer Tags
- Show Countdown
- Hide In Listing
- Visible After
- Custom Settings
- Extra Fields
- Ticket Extra Fields
- Accent Color
- Page Style
- Show Other Events
- Under Shops
- Seating
- Event Type
- Child Events
- Url
- Tags
- Seo Settings
- Extra Information
- Custom Charges
- Gallery
- Video
- Ticket Design
- Checkin Information
- Tracking
- Hard Ticket Settings
- Custom Text Config
- Upsell Settings
- Document Template Settings
- Day Scheme Id
- Fee Settings
- Subscription Settings
- Access List Mapping
- Data Request Settings
- Sales Channel Group Id
- Use Time Slots
- Meta
Action
Write
- Name
  Required
- Amount
  Required
- Price
  Required
- Ticket Type Id
  Required
- Event Id
  Required
- Customer Id
  Required
- Shop Id
- Extra Fields
- Seating Reservation Token
- Meta
- Strategy Id
- Sales Channel Id
- Coupons
- Send Mail
Action
Write
- Coupon Series Id
  Required
- Code
- Customer
Action
Write
- Id
  Required
- Secret
Action
Write
- Id
  Required
- Refund Funds
Action
Write
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Top
- Skip
- Name
- Code
- Event Id
- Coupon Series Id
- Active
Action
Search
- Name
- Email
- Company
- Tags
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- Top
- Skip
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- Channel
  Required
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- Search Query
  Required
- Optimized data
Trigger
Polling
Try It
- Channel ID
- Reaction
- Member ID
- Message Author ID
Trigger
Instant
Try It
- Automation Identifier
- Access type
Trigger
Instant
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New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- Text
  Required
- Remind when?
  Required
- Remind who?
Action
Write
- Conversation ID
  Required
- Scheduled As
  Required
- Scheduled Message ID
  Required
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
Write
- Allowed_delete_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
Action
Write
- Canvas ID
  Required
- Operation
  Required
Action
Write
- Channel Name
  Required
Action
Write
- Status_copy
- Approval request message
  Required
- Send message as
  Required
- Approval type
  Required
- Zap_id
- Include a link to this automation?
- Approve button URL
- Approve button label
- Add decline button
- Add details button
- Require confirmation
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Conversation ID
  Required
- Message TS (ID)
  Required
Action
Search
- Email
  Required
- Return Raw Results?
Action
Search
- Full Name
  Required
- Return Raw Results?
Action
Search

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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About vivenu

vivenu is a global tech leader in ticketing infrastructure, empowering organizers to turn their primary sales channel into a strategic business asset.

Learn moreLearn moreHelpHelp

Related categories

Event Management

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Send direct messages in Slack for canceled transactions in vivenu

Send direct messages in Slack for completed transactions in vivenu