Flowdock is your team's inbox, but with chat. Get updates from all the apps you use, but then easily have discussions around those items.

Flowdock

Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.

Chatwork

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Microsoft Teams

Twist keeps your conversations on-topic and in one place. For teams who want to make work calmer, more organized, and more productive.

Twist

Discord is an all-in-one voice and text chat for gamers.

Discord

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Simplify your team's communication with Zapier’s Slack integration. Zapier integrations, called Zaps, let Slack interact with other apps you use. You can automatically send messages when something happens in another app or use your Slack message to set off automated tasks. You can even use Zaps to spin up homemade, no-code bots.

Here are some creative ways to use Slack and Zapier:

Slack

Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Repetitive tasks can take away from the time you could be spending solving problems for your customers. Zapier helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Zapier to add your customers to your email lists so you can keep in touch long after their problem is solved. 

Here are some creative ways to use Teamwork Desk with Zapier:

 Help your teams collaborate on the best solution to your help desk tickets when you use Zapier to post new Teamwork Desk tickets to a Slack channel. 

 Create Teamwork Projects tasks for new Teamwork Desk tickets and then link them. That way your team knows exactly who the customer is, what the issue is, and how they are going to divide and conquer. Since the two are linked, both tools will be updated once the ticket is complete, so your customer service team knows nothing slipped through the cracks. 

 After a customer query is resolved, there’s always an opportunity to stay in touch with an email nurturing campaign or a company newsletter. You can use Zapier to add new customers to a MailChimp or ActiveCampaign list.

Teamwork Desk

Do you want an instant message sent to your team's Slack channel whenever a new ticket arrives in your Teamwork Desk inbox? Then this is the integration for you. Now Teamwork Desk and Slack can work together in meeting your time sensitive support desk needs.

Note: This only applies to new tickets that arrive after setting up this integration.

How this Teamwork Desk - Slack integration works

A new ticket arrives to your Teamwork Desk inbox.

Zapier then sends a team message with some ticket details to the Slack channel you specify.

Slack

Teamwork Desk

Slack

Teamwork Desk

Post new Teamwork Desk tickets to a Slack channel

How this Teamwork Desk - Slack integration works

Apps involved

Get instant alerts about new Teamwork Desk tickets as direct messages on Slack

Connect Slack + Teamwork Desk in Minutes

All Triggers & Actions

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