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Slack + Superbot

Send channel messages in Slack for new Superbot call records

Send a message on Slack for every new call in Superbot. A Superbot call record contains all details of the call including disposition, duration, and customer feedback, which can be mapped to the notification message sent on a channel in Slack to keep your team effortlessly in the loop.

Send a message on Slack for every new call in Superbot. A Superbot call record contains all details of the call including disposition, duration, and customer feedback, which can be mapped to the notification message sent on a channel in Slack to keep your team effortlessly in the loop.

  1. When this happens...
    SuperbotSuperbot
    New Call Record

    Triggers when a call is attempted.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

    • SuperbotRequired

    • CampaignRequired

    • Call StatusRequired

    • Call Disposition

    Trigger
    Instant
    Try It
    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
    • Contact NumberRequired

    • Reference ID

    Action
    Write
    • Include Alias

    Trigger
    Instant
    Try It
    • Username

    • Highlight Word

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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About Superbot

An Intelligent Voice Agent capable of having Smart Dialogues with Humans over Telephony Channels.

Related categories