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Zendesk logoZendesk logo

SiteCapture + Zendesk

SiteCapture + Zendesk

SiteCapture + Zendesk integrations

Update Zendesk tickets when project statuses are updated in SiteCapture

Keep your customer support team in the loop each time there's a change in your project status in SiteCapture. With this convenient automation, when a project status is updated in SiteCapture, it'll immediately create an updated ticket in Zendesk. It's a hassle-free way to ensure that your support team always has the most current information at their fingertips.

  1. When this happens...
    Project Status Updated Webhook
    Project Status Updated Webhook
    Project Status Updated WebhookTriggers when the project status has been updated.
  2. automatically do this!
    Update Ticket
    Update Ticket
    Update TicketUpdate an existing ticket status or add comments.
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More things you can do with SiteCapture and Zendesk

Discover other triggers and actions you can use with SiteCapture and Zendesk

    • Template Key
    • Status
      Required
    • Include Images and Report
    • Include originals (high res) in images zip file
    • Only include flagged photos in images zip file
    • Include folders in images zip file
    • Report_type
    Trigger
    Instant
    Try It
    • Project Id
      Required
    • User Id
      Required
    • Notify User
    • Remove Previous Assignee Access
    Action
    Write
    • Project Id
      Required
    Action
    Write
    • Project Id
      Required
    • Send initial Email
    • Send Email Reminders
    Action
    Write
    • Project Id
      Required
    Action
    Write
    • Template Key
      Required
    • Container Project Id
    Action
    Write
    • Project Id
      Required
    Action
    Write
    • Project Id
      Required
    • Due date
    • Status
    • Fields
    Action
    Write
sitecapture logo
About SiteCapture
SiteCapture is a field reporting tool to collect photos and data from a job site. SiteCapture is used in home service industries such as solar to improve time and accuracy of site survey and system installations. Take photos and sync in real time for the most advanced technology in field services.
Related categories
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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