SiteCapture + Zendesk integrations
Update Zendesk tickets when project statuses are updated in SiteCapture
Keep your customer support team in the loop each time there's a change in your project status in SiteCapture. With this convenient automation, when a project status is updated in SiteCapture, it'll immediately create an updated ticket in Zendesk. It's a hassle-free way to ensure that your support team always has the most current information at their fingertips.
- When this happens...Project Status Updated WebhookTriggers when the project status has been updated.
- automatically do this!Update TicketUpdate an existing ticket status or add comments.
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with SiteCapture and Zendesk
Discover other triggers and actions you can use with SiteCapture and Zendesk
- Template Key
- StatusRequired
- Include Images and Report
- Include originals (high res) in images zip file
- Only include flagged photos in images zip file
- Include folders in images zip file
- Report_type
Try ItTriggerInstant- Project IdRequired
- User IdRequired
- Notify User
- Remove Previous Assignee Access
ActionWrite- Project IdRequired
ActionWrite- Project IdRequired
- Send initial Email
- Send Email Reminders
ActionWrite
- Project IdRequired
ActionWrite- Template KeyRequired
- Container Project Id
ActionWrite- Project IdRequired
ActionWrite- Project IdRequired
- Due date
- Status
- Fields
ActionWrite
SiteCapture is a field reporting tool to collect photos and data from a job site. SiteCapture is used in home service industries such as solar to improve time and accuracy of site survey and system installations. Take photos and sync in real time for the most advanced technology in field services.
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories






